Information and Communication Assistant

Lindii Peace Foundation - Information and Communication Assistant

Location: Field Base, Borno Duration: 11 months Employment Type: Fixed-term Contract

About the Role

• Lindii Peace Foundation (LPF) is seeking a proactive, creative and detail-oriented Information and Communication Assistant to support the organization's information management, communication, documentation and visibility activities across its humanitarian and development programmes.
• The Information and Communication Assistant will be responsible for supporting the collection, organization, verification and dissemination of programme information; preparing communication materials; documenting organizational activities; maintaining digital records; and assisting with the production of reports, photographs, human-interest stories and other communication products.
• The post holder will work closely with programme teams, the MEAL unit, field personnel and organizational management to ensure that information is accurate, timely, accessible and consistent with LPF's communication standards.
• The successful candidate will support internal and external communication, maintain organized information repositories, assist with social media and digital content management, and contribute to the visibility of programme achievements while ensuring that beneficiary dignity, confidentiality, safeguarding and data protection requirements are respected.
• This position requires strong writing and communication skills, basic digital content creation abilities, attention to detail and the ability to organize information effectively in a demanding humanitarian environment.

Key Responsibilities

• Information Collection and Management
• Collect, compile and organize programme information, activity updates, field reports, success stories and other relevant organizational information.
• Support programme and field teams in obtaining accurate and timely information for internal communication, reporting and visibility purposes.
• Verify information received from programme teams against available documentation and consult relevant personnel to clarify inconsistencies before dissemination.
• Maintain organized electronic and physical filing systems for communication materials, programme photographs, reports, publications and other approved records.
• Update organizational information databases, contact lists, activity trackers and communication records as required.
• Ensure that information is properly labelled, dated, categorized and stored for easy retrieval by authorized personnel.
• Support the preparation of information summaries, briefing notes and updates for management and programme teams.
• Identify gaps in programme information and follow up with relevant personnel to obtain missing details.
• Ensure that information shared internally is accurate, relevant, appropriately formatted and consistent with organizational requirements.
• Protect confidential information and ensure that access to sensitive records is restricted to authorized personnel.

Communication Materials and Content Development:

• Assist in drafting, editing and formatting communication materials, including newsletters, programme updates, fact sheets, brochures, flyers and organizational profiles.
• Prepare clear and engaging written content highlighting programme activities, achievements, community engagement and organizational impact.
• Support the development of human-interest stories, case studies, beneficiary stories and other approved content demonstrating programme outcomes.
• Edit written materials for grammar, clarity, consistency, accuracy and adherence to LPF's communication standards.
• Assist in preparing presentations, briefing documents, talking points and information materials for meetings, workshops and stakeholder engagements.
• Support the development of simple visual communication materials using appropriate design tools and approved organizational templates.
• Ensure that communication products accurately reflect programme activities and do not exaggerate achievements or make unsupported claims.
• Work with programme teams to obtain the necessary facts, figures, approvals and supporting evidence before finalizing communication materials.
• Ensure that all communication products use appropriate language and respect the dignity, privacy and cultural context of affected populations.
• Maintain a repository of approved communication materials for future reference and reuse.

Photography, Video and Activity Documentation:

• Support the documentation of approved programme activities, trainings, workshops, distributions, community engagements and other organizational events.
• Take photographs and record short videos of programme activities when assigned and appropriately authorized.
• Ensure that photographs and videos accurately represent programme activities and comply with organizational safeguarding, consent and data protection requirements.
• Obtain or confirm appropriate informed consent before collecting or using identifiable photographs, interviews, testimonies or other personal information.
• Maintain organized photographic and video archives with relevant dates, locations, activity descriptions and other approved metadata.
• Assist in preparing captions, short descriptions and summaries to accompany approved photographs and videos.
• Support the collection of human-interest stories and testimonies in a respectful, voluntary and non-exploitative manner.
• Coordinate with programme personnel to verify the accuracy and context of documented activities before publication.
• Ensure that sensitive images and materials involving children, survivors of abuse or other at-risk individuals are handled in accordance with applicable safeguarding procedures.
• Support the preparation of approved multimedia materials for reports, presentations, organizational platforms and donor visibility products.

Digital Communication and Social Media Support:

• Assist in updating LPF's approved digital communication platforms, including its website and social media accounts, as assigned.
• Draft and prepare posts, captions, announcements and programme updates for review and approval by the designated supervisor.
• Support the scheduling and publication of approved content in accordance with the organization's communication calendar.
• Ensure that published information is accurate, professionally presented and consistent with LPF's identity, values and communication guidelines.
• Monitor basic engagement indicators, including post reach, impressions, interactions and audience responses, where platform analytics are available.
• Maintain records of published content, publication dates, platform links and engagement statistics.
• Identify opportunities to improve the accessibility, clarity and reach of digital communication materials.
• Refer media enquiries, sensitive public comments, complaints and requests for official statements to the designated supervisor.
• Avoid publishing organizational statements, photographs, programme information or beneficiary details without the required authorization.
• Support the review of digital content to identify outdated information, broken links and materials requiring correction or updating.

Programme Visibility and Donor Communication Support:

• Support the preparation of visibility materials in accordance with approved donor agreements, branding requirements and organizational guidelines.
• Assist in documenting programme activities and results for donor reports, presentations, newsletters and other approved communication products.
• Ensure that donor names, logos, acknowledgements and visibility statements are used accurately and only as authorized.
• Coordinate with programme teams to obtain approved activity figures, implementation updates and supporting evidence for communication purposes.
• Assist in preparing communication materials for donor visits, monitoring missions, programme launches, handover events and other official engagements.
• Maintain records of visibility activities and communication materials produced under relevant projects.
• Support the collection of approved programme success stories and lessons learned that demonstrate results and community impact.
• Ensure that donor visibility requirements do not compromise benefi