Info Services Manager

Info Services Manager

WHAT WE CAN OFFER YOU

• Estimated Salary (Levels have variable responsibilities and qualifications)

• Info Services Manager: $150,000 - $165,000, plus annual bonus opportunity

• 401(k) plan with a 2% company contribution and 6% company match.

• Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.

• Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.

WHAT YOU’LL DO

• Lead, develop, and retain a high-performing team, fostering accountability, recognition, career growth, and continuous development of technical, leadership and business capabilities.
• Build an inclusive, highly engaged team culture where associates feel valued, empowered, and connected to organizational values and objectives.
• Own the health, performance, quality, and reliability of technology solutions, ensuring systems meet business, customer, security, compliance, and operational expectations.
• Define and execute long-term technology strategies and roadmaps aligned with business capabilities, technology health, enterprise priorities, and evolving organizational needs.
• Act as Product Owner in collaboration with business stakeholders, translate business needs into a clear product vision, roadmap, priorities, and actionable backlog that deliver measurable value.
• Drive operational excellence and effective delivery, championing SDLC, SAFe Agile, continuous improvement, change management, and strong Incident, Problem, and Change practices.
• Serve as a trusted technology advisor and strategic partner, collaborating across business and I/S teams to solve complex problems, remove barriers, influence priorities, and deliver effective solutions.
• Lead and collaborate effectively across globally distributed teams, aligning work across locations, time zones, cultures, and delivery partners to achieve shared outcomes.
• Manage financial, vendor, and resource strategies, including budgets, technology investments, external resources, contracts, negotiations, performance expectations, and cost optimization

WHAT YOU’LL BRING:

• 8+ years of leadership or people management experience leading engineering and platform teams and initiatives.
• Proven experience delivering complex teams within a SAFe Agile environment, including PI planning, backlog prioritization, and cross-ART coordination.
• Strong technical acumen and AI fluency with the ability to define and execute legacy modernization strategies, balancing architectural transformation with business priorities, risk, and owning solution outcomes.
• Experience leading Marketing Technology (MarTech) capabilities and platforms, with an understanding of how technology enables customer engagement, digital experiences, campaign execution, data-driven personalization, and measurable marketing outcomes.
• Experience in the financial services industry, with an understanding of regulatory, security, and operational constraints.
• Solid foundation in process improvement methodologies (e.g., Lean, Six Sigma) with demonstrated ability to drive operational efficiency and continuous improvement.
• Strong communication and stakeholder management skills, with proven ability to influence senior leaders and drive alignment across diverse teams.
• Experience managing third-party/vendor partnerships and distributed delivery teams.
• Bachelor’s degree in information technology, Information Systems, Computer Science, Business, or a related field (or equivalent experience).
• Demonstrated commitment to fostering a culture of inclusion and belonging, encouraging diverse perspectives, active listening, and continuous learning.

PREFERRED:

• Experience working in the insurance and/or financial services industry.

• Hands on experience with CRM/Content Management/Marketing Automation, Web/Digital experience, SEO/GEO and other Tech stacks like Java, Mulesoft, and the latest Martech stack

• Certifications

• Project Management (PMP, Agile, or Scrum certifications)

• Lean Six Sigma Green/Black Belt

• Insurance-related certifications (e.g., AINS, CPCU)

• This role is remote; however, periodic in-person attendance will be required at times for activities such as quarterly or project planning, training, or other business-critical meetings.

• We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply!

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