Individual Giving Coordinator

DESC is seeking a strategic, relationship-driven fundraising professional to serve as our Individual Giving Coordinator—a key member of the Fund Development team responsible for managing and growing DESC’s mid-level giving and annual fund programs.

As a frontline fundraiser, this role focuses on building meaningful relationships with donors, strengthening engagement, increasing philanthropic support, and advancing donor retention and upgrade strategies. Through thoughtful stewardship, personalized outreach, and strategic solicitation, the Individual Giving Coordinator will manage a portfolio of mid-level donors, oversee DESC’s annual fund and recurring supporter efforts, and support the execution of organization-wide giving campaigns.

The Individual Giving Coordinator will help elevate DESC’s fundraising program by connecting donors to the organization’s mission and impact, while demonstrating a commitment to principles aligned with Community-Centric Fundraising—including centering community voice, promoting equity, and fostering mutual accountability.

The ideal candidate is passionate about advancing DESC’s mission and skilled at building meaningful, lasting relationships with donors and supporters. They are energized by engaging individuals in conversations about community impact and philanthropy and are motivated by helping donors connect their values with opportunities to support DESC’s work.

MAJOR DUTIES AND RESPONSIBILITIES

As the Individual Giving Coordinator, your job duties will include:

Individual Donor Relationship Management

• Manage a portfolio of 250-300 active and prospective mid-level donors and family foundations.
• Develop and implement tailored solicitation and stewardship moves management plans.
• Conduct personal visits to directly solicit gifts, including mid-level and major gifts, with a focus on increasing donor commitment and connection to our work.
• Share prompt and meaningful gratitude with individual donors in assigned range and portfolio, in accordance with DESC’s gift acknowledgment procedures.
• Identify donors with the potential and inclination to make major or planned gifts, and flag them for collaborative cultivation.
• Build trust-based relationships that encourage ongoing engagement and advocacy and center Community Centric Fundraising principles.
• Communicate accurate information and ideas to DESC supporters, partners, and the public.
• Maintain a strong understanding of current issues, trends, policies, and funding related to homelessness services to engage knowledgeably with donors, supporters, and community partners, while demonstrating flexibility and adaptability in response to evolving priorities, opportunities, and timelines.

Annual Fund Management

• With the partnership of DESC’s Sr. Manager – Individual Giving, develop and execute a broad-based annual plan for cultivation, solicitation, and stewardship of non-managed supporters to help DESC’s Individual Giving Team meet revenue goals, maximize donor participation, and encourage renewal and upgrade of gifts.
• Manage DESC’s monthly donor program and recurring donors' programs including regular communications, donor relations, retention, and growth of program.
• Track and evaluate the success of the annual giving program and assess the effectiveness of specific strategies.
• Partner with DESC’s Donor Database Administrator to ensure gifts are accurately coded and segmented, optimize donor data integrity and reporting, and utilize the donor database to track, analyze, and report annual performance metrics related to unmanaged donors.

Prospecting

• Proactively identify and cultivate new individual donors through research, outreach, and engagement events.
• Engage in team-wide prospecting strategy meetings and recommend strategy for mid-level and annual fund donors.
• Represent DESC at public events, presentations, and speaking engagements to educate about the organization’s mission and identify new prospects interested in supporting DESC’s work.

Fundraising Campaigns

• With the support of DESC’s Sr. Manager – Individual Giving, help spearhead fundraising campaigns including Give-Big, Giving-Tuesday, written appeals and other fundraising events.
• Conduct personalized outreach and direct ask solicitation to donors for DESC’s fundraising campaigns, giving events, and year-end giving campaigns
• Coordinate outreach and solicitation efforts for unmanaged donors across annual fundraising campaigns, helping to identify target audiences, tailor messaging, and drive donor engagement and giving.

Data Management & Reporting

• Maintain donor database (Salesforce) records with donor engagement, significant activities, financial projections and multi-year gift strategies.
• Monitor key data performance indicators including donor growth, retention, and revenue.
• In collaboration with the Sr. Manager of Individual Giving, prepare reports for leadership, committees, and Board stakeholders.
• Collaborate with DESC’s Donor Database Administrator to develop and maintain donor database systems that support Annual Fund metric planning, tracking, and reporting, and monitor progress toward fundraising goals and key performance indicators.

Cross-Functional Collaboration

• Partner with DESC's Fund Development Team and other DESC stakeholders to identify opportunities to connect donor interests to organizational priorities and engagement events.
• Support and attend special events, including large-scale fundraising events and organization-wide events that advance donor engagement, community awareness, and philanthropic support.
• Contribute to Community Centric Fundraising initiatives, organizational engagement efforts, and annual work planning.
• Other duties as assigned.

REPORTING STRUCTURE:

This role reports to the Senior Manager of Individual Giving and works closely with DESC’s Fund Development team to ensure alignment with organizational fundraising and communication strategies.

Requirements

MINIMUM QUALIFICATIONS:

• 2+ years' experience in nonprofit fundraising or related donor-facing roles.
• 2+ years' experience in professional writing, communications, or content development, with a focus on external stakeholder communications.
• Demonstrated experience managing and cultivating a donor portfolio, including making direct gift solicitations and advancing donors through the giving cycle.
• Excellent task, time, and project management skills, with the ability to strategically prioritize work, balance competing projects and deadlines, adapt to shifting priorities, and confidently conduct outreach through cold calls and other donor engagement activities.
• Knowledge of donor cultivation, solicitation, stewardship, and moves management strategies, with an understanding of how to engage and retain donors through meaningful relationship-building and communications.
• Comfortab