Indirect Lubricants Technical Coach
About this role
What’s the role
This is primarily a coaching and competency development rather than a front line role. To build technical capability with go forward distributors (80%). To give the appropriate direct support for complex technical issues of distributor customers (20%).
What you’ll be doing
- To build technical capability with go forward distributors (80%)
- Main focus is to build up and develop the technical competencies of the DTA (Distributor Technical Advisors within the distributor organization) who will be able to correctly specify appropriate Shell products to be used for specific applications (vehicles, machinery and equipment), including the specification of equivalent Shell product to replace a competitor’s product. In short time, the DTA will be able to give immediate recommendations for more than 75% of applications by him/herself.
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