Incident Response Team Analyst, Law Enforcement Operations

Incident Response Team Analyst, Law Enforcement Operations

Meta

3 hours ago

Full-time

On-site

Singapore

Analyst

The Meta Legal team is seeking a motivated, organized, detail-oriented candidate to join our Incident Response team. The right candidate must have a commitment to delivering high-quality work and meeting deadlines, experience making well-reasoned decisions in complex or time-sensitive situations, and experience collaborating effectively with cross-functional teams and external stakeholders.

Responsibilities

• Bring operational excellence to a team that evaluates threats, risks, and user privacy in a world centered around time-critical emergency escalations

• Review and assess inbound emergency escalations

• Make immediate decisions based on a variety of complex factors that will include imminence, sensitive issues and graphic content and coordinate with several internal and external partners including law enforcement to ensure user’s safety

• Be willing and able to work with sensitive issues and potentially graphic and/or objectionable content. This role may involve exposure to potentially graphic and/or objectionable content, including but not limited to graphic images, videos, audio, and writings, offensive or derogatory language, and other potentially objectionable material, i.e., child exploitation, graphic violence, self-injury, and suicide content, which may be considered offensive or disturbing

• Create and articulate responses to questions from law enforcement, government agencies, and internal teams regarding incident response policy and process

• Work with cross-functional teams to drive improvements to policies and processes across the teams

• Availability to work weekend days on a rotational basis or a regular schedule of either Tuesday through Saturday or Sunday through Thursday

• Minimum Qualifications

• Bachelor's degree in a relevant field, or equivalent experience

• 3+ years of relevant experience in investigative or analytical roles involving time-critical escalations and real-world harm

• Experience independently managing workflows, identifying priorities, and driving tasks to completion with limited oversight

• Proven ability to analyze information to assess threats and risks

• Proven ability to make important decisions independently and prioritize competing demands based on urgency, impact, and stakeholder needs, responding quickly to changing situations in complex environments without compromising quality

• Experience communicating clearly in writing and verbally, with the ability to adapt communication style for different stakeholders such as cross-functional teams and law enforcement

• Experience with social media, analytical tools, and online research

• Preferred Qualifications

• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)

• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)

• Experience with crisis management, government agencies or law enforcement

• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

• Apply now

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