Inbound Team Lead

Job Title: Inbound Team Lead

Location: Nigeria

Job Overview

• The Inbound Team Lead will supervise and lead a team of inbound operators at Jumia, ensuring the efficient, accurate receipt, inspection, and storage of incoming goods and materials.
• This role oversees the full receiving process, from verifying shipments to coordinating with cross-functional teams, while driving productivity, safety, and team performance within the inbound area.

What You Will Be Doing

• Supervise and lead a team of inbound operators, providing guidance, support, and coaching to ensure efficient and accurate receipt, inspection, and storage of incoming goods and materials.
• Oversee the receiving process for incoming shipments, including verifying quantities, inspecting items for damage or discrepancies, and recording information accurately in inventory systems.
• Coordinate with cross-functional teams, including Purchasing, Inventory Management, and Operations, to prioritize receiving activities, resolve discrepancies, and process returns in a timely manner.
• Assign tasks and responsibilities to team members, ensuring equitable distribution of workload and adherence to standard operating procedures (SOPs) and safety guidelines.
• Train new team members on inbound processes, equipment operation, and safety procedures, ensuring they have the knowledge and skills required to perform their duties effectively.
• Monitor workflow and productivity levels within the inbound area, identifying opportunities for improvement and implementing measures to optimize performance and efficiency.
• Conduct regular inspections of inbound areas and equipment, ensuring compliance with safety standards, cleanliness, and organization, and addressing any maintenance issues or safety hazards promptly.
• Provide regular feedback and performance evaluations to team members, recognizing achievements, addressing performance issues, and identifying opportunities for development and growth.
• Foster a positive and collaborative work environment within the team, promoting open communication, teamwork, and accountability for results.
• Assist in maintaining accurate inventory records and documentation, reconciling inventory discrepancies, and conducting cycle counts and physical inventories as needed.

What We Are Looking For

• Proven experience in warehouse operations, inbound receiving, or a related field, with demonstrated leadership and supervisory skills.
• Strong knowledge of inbound receiving processes, including receiving, inspection, and inventory management, preferably in a fast-paced distribution or fulfillment center environment.
• Excellent communication and interpersonal skills, with the ability to effectively interact with team members, management, and stakeholders at all levels of the organization.
• Strong organizational and time management skills, with the ability to prioritize tasks, delegate responsibilities, and meet deadlines in a fast-paced environment.
• Ability to operate material handling equipment such as forklifts, pallet jacks, and hand trucks safely and efficiently; certification or training in equipment operation is a plus.
• Proficiency in using warehouse management systems (WMS) and other technology tools for inventory management and reporting.
• Flexibility to work variable shifts, including evenings, weekends, and holidays, as needed to support operational needs.

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.

Application Closing Date

Not Specified.