About this role
- Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.
About Us
Exmouth Dive & Whalesharks Ningaloo is proud to deliver unforgettable marine experiences on the pristine Ningaloo Reef in Exmouth, Western Australia. Our tours help guests reconnect with nature through guided wildlife cruises, snorkelling adventures and scuba diving. With two wildlife interaction licences, we offer the rare opportunity to swim with Whale Sharks and Humpback Whales.
Our passionate, fully qualified team ensures safe, respectful encounters while showcasing the natural beauty of Western Australia’s North West Cape.
Operating from February/March to October/November, we experience - and share - all seasons of the Ningaloo Reef.
About Journey Beyond
The group was formed in 2016 and now includes: Rail & Touring: Iconic trains: The Ghan, Indian Pacific, Great Southern, The Overland and Vintage Rail Journeys, the Murray Princess, Adelaide Sightseeing, premium small-group outback operator Outback Spirit and New Zealand coach tour specialist Grand Pacific Tours. Resorts & Lodges: Ayers Rock Resort, Kakadu Crocodile Hotel, Kingfisher Bay Resort and K'gari Beach Resort, Sal Salis Ningaloo Reef and Monarto Safari Resort. Experiences & Attractions: Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises, Journey Beyond Cruise Sydney, Melbourne Skydeck, Eureka 89, Alice Springs Telegraph Station, Exmouth Dive and Whalesharks Ningaloo, Mosman Gorge Cultural Centre, Captain Cook Cruises Sydney & Perth, Starship Sydney, The Jackson, Bells Functions, Swan Valley Tours, Red Cat Adventures, Whitsunday Jetski Tours, K'gari Explorer Tours, and Island Connections: Bruny Island, the Whitsundays, K’gari, Darwin -Mandorah, Tiwi Islands and Groote Eylandt.
About The Role
As an In-Water Wildlife Guide, you'll help deliver world-class wildlife experiences by leading snorkel activities, engaging with guests, and supporting safe, professional, and enjoyable tour operations.
Key responsibilities will include:
- Lead and supervise guests during snorkelling and wildlife interactions, ensuring safety, confidence and an exceptional experience in and around the water.
- Deliver engaging briefings and interpretation on local wildlife, marine ecology and the Ningaloo region.
- Coordinate guest transfers, equipment fitting and daily tour logistics to ensure smooth operations from start to finish.
- Provide outstanding customer service, assisting guests throughout the day and helping create memorable experiences.
- Support daily vessel operations, including tour preparation, cleaning, vehicle and equipment upkeep, restocking and pack-down.
- Work closely with the Vessel Master and crew to identify wildlife, coordinate guest activities and maintain safe operations.
- Maintain high standards of safety, environmental compliance and professionalism while adhering to company procedures and wildlife interaction protocols.
- Contribute to a positive team culture and assist with crew training, mentoring and operational support as required.
Requirements
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About You
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We're looking for an enthusiastic and confident marine tourism professional who is passionate about the ocean, wildlife, and creating exceptional guest experiences. You'll be a strong communicator who enjoys engaging with people from all walks of life and can remain calm and professional in a dynamic, fast-paced environment.
To be considered for this role you will have:
- Education/Experience:
- Experience in a comparable guiding role within marine tourism.
- Current Dive Master certification (required).
- Current First Aid and CPR certification (required).
- Current Driver’s Licence (required) with LR endorsement (willing to obtain before start date)
- Passenger Transport Driver (PTD) authorisation (willing to obtain before start date)
- Responsible Service of Alcohol (RSA) certificate (willing to obtain before start date)
- Exmouth Shire Food Handling certificate (willing to obtain before start date)
Benefits
What We Offer
- Generous discounts on Journey Beyond travel and experiences
- An attractive salary and positive work environment
- Study Assistance Policy
- A career with opportunities for progression, transfers, and secondments
- Employee Referral Policy
- Parental Leave program
- Purchased Leave policy
- Private Health discounts
- Employee Assistance Program
- Discounts on Journey Beyond merchandise
- Salary sacrifice remote area benefits
If you meet the criteria listed above and are passionate about joining a dynamic, and exciting marine tourism business in a unique location, then this is the role for you.
Apply now. Join us!