About this role
About the Role The In-Store Sales Associate supports customer service and counter sales in the Odessa, TX location, while assisting with warehouse tasks and collaborating with Outside Sales to drive product recommendations and add-on sales. This role blends sales, product knowledge, and operational tasks to help customers and ensure accurate ordering and pricing. What You'll Do
- Perform customer service activities, including receiving and entering telephone orders, answering questions, resolving challenges, and tracing order status or product shipments
- Serve customers through counter sales in the retail store
- Conduct warehouse duties, including moving cylinders for customers
- Provide sales support to the Outside Sales team
- Evaluate and recommend appropriate products, equipment, and programs
- Promote add-on sales of gases and high-margin hard goods accessories and conduct product demonstrations as an in-store sales representative
- Maintain customer records and files, ensuring accurate account setup and pricing
- Perform outbound calls to retail and small 'B' customers
- Sell products at minimum discount to achieve target margins and occasionally support additional locations What We're Looking For
- High school diploma/GED
- 1+ year(s) of Customer Service/Inside Sales/Counter Sales is preferred
- Excellent customer service skills
- No DUI/DWI or other alcohol (driving) related convictions within the last ten (10) years Compensation & Benefits
- Hourly rate: $22.00 - $25.00 per hour, depending on experience
- Competitive compensation and benefits package including health, dental, disability, and life insurance, paid holidays and vacation, employee discount program, and opportunities for educational and professional growth