About this role
Job title: In-Store Sales Associate
About the Role Join Linde Gas & Equipment as an In-Store Sales Associate in Carlsbad, NM. You will assist customers in the retail store and via telephone, promote gases and hard goods, conduct product demonstrations, and provide support to the Outside Sales team while maintaining accurate records and processing orders.
What You'll Do
- Perform customer service activities, including receiving and entering telephone orders, answering questions, resolving challenges, and tracing order status or product shipments
- Serve customers through counter sales in the retail store
- Conduct warehouse duties, including moving cylinders for customers
- Provide sales support to the Outside Sales team
- Evaluate and recommend appropriate products, equipment, and programs
- Promote add-on sales of gases and high-margin hard goods accessories and conduct product demonstrations as an in-store sales representative
- Maintain customer records and files, ensuring accurate account setup and pricing
- Perform outbound calls to retail and small 'B' customers
- Sell products at minimum discount to achieve target margins and occasionally support additional locations
What We're Looking For
- A high school diploma / GED
- More than one (1+) year(s) of Customer Service/Inside Sales/Counter Sales is preferred
- Excellent customer service skills
- You do not have a DUI / DWI or other alcohol (driving) related convictions within the last ten (10) years
Nice to Have
- More than one (1+) year(s) of Customer Service/Inside Sales/Counter Sales is preferred
Compensation & Benefits
- Linde offers competitive compensation and an outstanding benefits package
- Health, dental, disability, and life insurance
- Paid holidays and vacation
- Employee discount program
- Opportunities for educational and professional growth
- Additional compensation may vary depending on the position and organizational level