About this role
In Room Dining - Minibar Attendant
Location: Fairmont Austin, Austin, United States
Region: Luxury & Lifestyle
Job Description Reporting to the In Room Dining Manager, responsibilities and essential job functions include but are not limited to the following:
Responsibilities
- Consistently offer professional, friendly and engaging service
- Collect in-house guest and arrival lists for the day
- Record any mini-bar items used to ensure accuracy in billing
- Ensure in room service-ware items are clean and as per standards
- Restock all mini-bar items in fridge prior to guests’ arrival and during their stay
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned
What is in it for you:
- Paid time off
- Medical, Dental and Vision Insurance, 401K
- Complimentary shift meal
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and Educational Assistance for further development
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee
Qualifications
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Previous service experience an asset
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Previous Point of Sale System experience an asset
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Excellent communication and organizational skills
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Strong interpersonal and problem solving abilities
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Highly responsible & reliable
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Ability to work well under pressure in a fast paced environment
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Ability to work cohesively with fellow Colleagues without constant supervision
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Ability to focus attention on guest needs, remaining calm and courteous at all times
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Physical Demands
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Constant standing and walking throughout shift
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Frequent lifting and carrying up to 20 lbs
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Frequent kneeling, pushing, pulling, lifting
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Occasional ascending or descending ladders, stairs and ramps
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Diversity & Inclusion
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Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V