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Implementation Specialist

J.D. Power
remoteUSD 60,000 - 65,000 / year
Remote – USA Posted Aug 25, 2026

About this role

Job title: Implementation Specialist

Location: Remote – USA

Reports to: Manager, Implementation - Dealer Solutions

The Role: The Implementation Specialist I is responsible for the successful onboarding and implementation of software solutions for new and existing customers. This role serves as the primary point of contact during the implementation process, ensuring customers are configured correctly, trained effectively, and prepared for a successful transition to ongoing Customer Success support.

The ideal candidate possesses excellent communication skills, strong organizational abilities, and a customer-first mindset. This is an entry-level implementation role designed to develop product knowledge, project management skills, and customer relationship experience.

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