About this role
About DevSavant
At DevSavant, we are a trusted technology partner specializing in Software Development, Data Engineering, AI/Machine Learning, Cloud Solutions, Automation Testing, and UI/UX Design. We deliver innovative, high-quality solutions with a focus on excellence and results. Our people are at the heart of everything we do, fostering a culture of growth and well-being. Join us and thrive in a supportive, success-driven environment.
Key Responsibilities
-
Guide clients through the implementation process of the client PRM solutions
-
Configure and customize PRM platforms according to client requirements
-
Conduct discovery sessions to understand client needs and business processes
-
Create and maintain project timelines and implementation schedules
-
Provide technical guidance and best practices to clients
-
Document client requirements and configuration specifications
-
Collaborate with internal teams including support, development, and sales
-
Deliver platform training to client teams
-
Troubleshoot technical issues during implementation
-
Ensure successful client onboarding and platform adoption
Requirements
-
2-4 years of experience in software implementation, customer success, or related field
-
Strong technical aptitude and ability to learn new technologies quickly
-
Excellent project management and organizational skills
-
Outstanding verbal and written communication abilities
-
Experience working directly with clients in a technical capacity
-
Problem-solving mindset with attention to detail
-
Ability to manage multiple implementations simultaneously
-
Proficiency with MS Office Suite and project management tools
-
English level: B2 Advanced
-
Power Skills:
-
Clear verbal communication
-
Written communication
-
Active listening
-
Presentation skills
-
Time management
-
Prioritization
-
Organization
-
Attention to detail
-
Multitaskin
-
Relationship building
-
Customer service orientation