Implementation Specialist / Business Analyst
About this role
CityView: Implementation Specialist / Business Analyst
Reporting to the Manager of Professional Services, the successful individual will work closely with customers to understand their business requirements, configure the CityView software solution to meet those requirements and deliver training to those clients to ensure value creation. This is a fully remote position; however, travel to client sites across the U.S. and Canada may be required.
What’s Your Impact:
- Delivering software solutions that help clients improve efficiency and service delivery.
- Streamlining workflows to help optimize client processes and responsiveness.
- Supporting local governments in enhancing services for their communities.
What You’ll Do
- Business analysis: Define and document customer business requirements; interpret and apply the information within project scope.
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