Implementation Manager - Accounting Solutions

About the Role

Tabs is hiring an experienced Implementation Manager – Accounting Solutions to support signed customers with implementation and onboarding until full go-live. You’ll be a crucial member of the Implementation Team at Tabs and directly involved in building out the department. This role is critical to our customers’ success, as your work sets the foundation for long-term value. You’ll guide customers through system integrations, align Tabs to their existing financial workflows, and ensure adoption of our platform across Finance, Accounting, and Operations teams. What You'll Do

• Be a Subject Matter Expert in accounting systems: Partner with customers and internal teams to navigate complex accounting requirements and ensure seamless ERP and finance integrations.

• Lead implementations from start to finish: Learn each customer’s tech stack, map current business processes to Tabs’ product offering, and guide them through integrations with ERPs, CRMs, Tax, Payments, and other systems. Support testing, piloting, and go-live on Tabs for critical finance and billing workflows.

• Coach and guide internal teams: Share accounting best practices with colleagues to ensure implementations reflect both technical precision and financial rigor.

• Partner with the software team: Identify product gaps, escalate issues, and collaborate with Implementation and Engineering teams to find scalable solutions.

• Drive project management: Manage requirements, set clear timelines, and hold customers accountable to implementation milestones. For complex multi-month projects, develop and maintain detailed implementation roadmaps.

• Manage stakeholders: Build productive customer relationships, engage with CFOs, controllers, finance leaders, and system administrators, and ensure all stakeholders are aligned on progress, blockers, and next steps. What We're Looking For

• 4–6+ years in implementation or customer onboarding at early-stage startups, with demonstrated ability to work with imperfect solutions and collaborate closely with customers.

• Strong technical acumen, able to assess both a customer’s technical stack and Tabs’ product to design advanced workflows.

• Equally comfortable in accounting and technical environments, engaging with finance leaders, controllers, and technical teams.

• Experience integrating ERPs such as NetSuite or Sage, ideally in a fintech or SaaS environment (nice to have).

• Background with finance and accounting software; Big Four or CPA certification a plus. Nice to Have

• ERP experience with NetSuite or Sage (preferred)

• CPA certification or Big Four background (bonus) Compensation & Benefits

• Salary: $120K–$170K per year, plus equity.

• Location: On-site at our Soho office in New York City (5 days/week).

• Benefits: Unlimited PTO; up to 100% employer-covered monthly healthcare premium; lunch via Sharebite and dinner on late in-office days; parental leave up to 12 weeks; tax-free commuter and parking benefits; voluntary life/health insurances; Employee Assistance Program; Free One Medical Membership; 401k.