About this role
Job Posting
Job Title: Implementation Engineer
Location: Lagos
Employment Type: Full-time
Job Objectives
- Analyze new user/solution requirements to develop solutions that align with requirements.
- Technical implementation of new business solution projects to time, cost, scope and quality.
- System integration requirements and solution analysis for new business initiatives.
- Product backlog management, including documenting user stories and Functional requirements.
- Provide technical support to merchants integrating the Payment gateway.
- Managing the Ecommerce platforms, and Services including 3DS Server (Payment Gateway), EMVCo 3DS (Card authentication), Online marketplace platforms, and Verification (KYC) platforms.
- Oversee the design, planning and implementation of Ecommerce related projects
Duties & Responsibilities
- Offer second-level support for POS application issues and troubleshooting.
- Collaborate with developers and product teams to enhance product quality and user experience.
- Lead end-to-end testing, validation, and deployment of PTSA solutions for merchant integration.
- Supervise operation, implementation, and maintenance of the UPTSA production platform.
- Monitors terminal performance, diagnosis, and resolve service issues.
- Prepares daily, weekly, monthly, and yearly reports of Terminal performance through data analysis.
- Conducts testing and quality assurance for POS systems before deployment.
- Ensure compliance with industry standards and regulatory requirements.
- Drives continuous improvement initiatives to enhance platform reliability and efficiency.
- Track system downtimes to maintain 99.9% service availability.
- Guide junior staff to help them reach their full potential on the job.
Job Requirements
Education
- First degree(s) in Engineering, Computer Science, or Applied Sciences.
Experience
- Understanding of the key technical concepts in I.T, Electronic Payments, and Digital Services. Programming knowledge and experience is an added advantage.
- Minimum of 3 years’ experience in Software development, System Integration, or an application support role.
Others:
- Strong analytical skills, business analysis, and project Management skills would be an added advantage.
Reporting Relationships:
- Functionally reports to: Head, PTSA Operations.
Application Closing Date
30th November, 2026.