About this role
About the company
Our client is a software company.
The role
Raydar is recruiting for this role on behalf of our client. Help business customers move onto a new software platform through hands-on onboarding, converting their existing processes and records into a well-organized system. Work closely with experienced colleagues, join client conversations and steadily take on more account ownership.
What you'll do
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Carry out hands-on onboarding projects for business customers, moving legacy records and processes onto a new platform.
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Review and reorganize technical data, choosing how best to model each customer's way of working.
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Attend client meetings and, as you grow, run them with technical staff and other stakeholders.
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Support senior colleagues on large rollouts, or manage smaller customer accounts on your own.
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Relay what you learn in the field to product and engineering colleagues to guide future development.
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Requirements
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What we're looking for
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Native or professional-level fluency in French.
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A university degree in a quantitative science or engineering discipline, with strong grades from a highly regarded institution.
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Early-career exposure to a laboratory or research setting, such as an internship, assistant position or academic project.
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A track record of working with others in a client-facing, instructional or team-based technical setting, with clear communication.
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Skill at making sense of experimental results and arranging them in a logical structure.
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Comfort handling tabular data in spreadsheets or comparable tools.
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A confident, professional presence that earns trust from scientists and research stakeholders.
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Based in one of the listed hiring locations, as no relocation support is offered.
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Bonus points
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Familiarity with business software or data management tools used in labs.
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Some scripting knowledge, such as Python, for working with data.
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A combined bachelor's and master's qualification.
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Benefits
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Compensation and benefits
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Base salary: USD 65,000 to 85,000 per year
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Equity
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Health and dental coverage
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Retirement plan with employer contribution (US locations)
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Location and work model
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Hybrid: in-office in New York City, United States; London, United Kingdom; or Munich, Germany
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Remote options: Cleveland, United States or France
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Full-time