Implementation Associate I

Job title: Implementation Associate I

Posted: October 26, 2026

Full-Time

On-site

Locations

Showing 1 location

1267 Professional Pkwy

Gainesville, GA 30507, USA

1267 Professional Pkwy

Gainesville, GA 30507, USA

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Job Details

Description

• The Implementation Associate I will provide assistance to the Implementation team with a focus on claim research. The candidate will also assist with coordinating new group implementations and benefit plan changes.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:

• Candidate must be able to logically evaluate claims for proper payment and make sure the desired benefits goals are met.

• Candidate must be willing to think outside box to provide solutions to complex client requests.

• Assist with new group implementations.

• Assist with timelines to track implementation deliverables.

• Assist with client meeting documentation.

• Use active listening to identify nuances in client business needs.

• Serve as a secondary point contact for new clients.

• Provide ideas and suggestions to internal and external clients for improved processes.

• Conduct client training on applications.

• Travel to client locations for new implementation meetings.

• QUALIFICATIONS AND REQUIREMENTS

• Associates Degree preferred but not required.

• 1-2 years pharmacy experience desired; additional healthcare industry experience a plus.

• Microsoft Excel experience required.

• Highly organized and motivated, with great attention to detail.

• Ability to exercise logical and critical thinking in problem-solving.

• Ability to work independently and within a team setting.

• Ability to adapt and thrive in a fast-paced environment.

• A passion for learning and technology.

• This is a full-time position with benefits. Please visit our Contact Us/Opportunities page on our website for more information about our benefits list.

• ProCare Rx will never ask for a financial commitment from an applicant, as part of our recruitment process. All interviews are conducted in-person OR through video conference invitations from official company emails.

• ProCare Rx is an Equal Opportunity Employer.

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• Equal Opportunity Employer

• This employer is required to notify all applicants of their rights pursuant to federal employment laws.

• For further information, please review the Know Your Rights notice from the Department of Labor.