About this role
Overview
At Piedmont Healthcare, you’ll love a shared purpose, be motivated to be your best, and be recognized for your contributions. Piedmont Healthcare leaders are in your corner and invested in your success. Our wellness programs and comprehensive total benefits and rewards will meet your needs for today and help you plan for the future.
Responsibilities
- This position is a customer-service oriented individual who provides frontline support for radiologists, technologists, and imaging operations. This role facilitates timely resolution of imaging related issues, rounds regularly at assigned hospitals, and serves as the first point of contact for imaging technology support (e.g. PACS, Epic, Powerscribe), including remote and after-hours support by phone, and may include remotely accessing devices to identify and resolve issues. Specialist(s) require a thorough understanding of the workflow processes and relationships between ancillary systems and RIS/PACS. This position includes the assurance of proper staff training, daily data and system maintenance, troubleshooting and disaster planning.
Qualifications
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Education
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Associate’s Degree Required
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Bachelor’s Degree Preferred
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Work Experience
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3 years of healthcare experience, preferably in imaging or information systems department(s) Required
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IT and/or technical expertise in PACS system(s) Preferred
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Experience in imaging software and report writing and extensive training with medical IS applications Preferred
Business Unit : Company Name
Piedmont Healthcare Corporate