About this role
IIA Branch Operations Associate, ScotiaMcLeod
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. We are actively sourcing talent for current and future opportunities within the International Investment Advisory team at Scotiabank. Ideal candidates will have experience aligned with skills indicated below and an interest in contributing to a collaborative and fast-paced environment.
Purpose Contributes to the overall success of the ScotiaMcLeod Branch, ensuring specific individual goals, plans, initiatives are executed in support of the business strategies and objectives. We are committed to ensuring all activities conducted are in compliance with governing regulations, internal policies and procedures. Provides operational and administrative support to the Branch Management and Advisor teams, ensuring a high level of client service.
Accountabilities Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Manages all client banking functions accurately and efficiently while adhering to regulatory and internal cash, custody and security procedures. Includes receiving cheques and security certificates from clients, issuing receipts, posting go client accounts, and ensuring appropriate document handling. Maintains a complete understanding of compliance regulations regarding banking. Manages all non-trade functions in a timely manner, while ensuring accuracy and adhering to industry regulations, including processing of trade corrections and trailers, New Issue tickets and follow up, maintains the branch Trade Error back up file, and Branch House accounts. Completes all non-online account management (OAM) functions including shareholder communication information, collection and distribution of account documentation, actioning account closures as per protocol, and processing advisor code changes on client accounts, ensuring the highest level of accuracy and confidentiality are maintained. Contributes to the efficiency and regulatory requirements and internal policies of Branch Operations by managing the branch mail distribution and billing, deliveries and couriers, p