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Identity and Access Management I Analyst III

Pinnacle Treatment Centers
Mandaluyong City, Philippines Posted Oct 26, 2026
On-site

About this role

Identity and Access Management I Analyst III

Identity and Access Management I Analyst III

Job Description

Identity and Access Management I Analyst III

Job Responsibilities:

  • Ensuring the operational health of the M365 Suite Applications including security, availability, performance, interoperability, and reliability.
  • Administer and support Exchange Online and Entra (Azure AD). Will also support Teams, OneDrive for business, Microsoft Defender and other M365 centers.
  • Apply Email Security and administer SEG (Security Email Gateways, i.e. Proofpoint and Microsoft Defender for Cloud)
  • Troubleshoot various Microsoft 365 issues including connectivity and mobility.
  • Update ticket technical details, document new processes, create guidelines for new solutions, update infrastructure documentation.
  • Maintains knowledge of assets and coordinates changes as required.
  • Creates all required technical documentation in accordance with company change control and project management processes and procedures.
  • Troubleshoot issues interfacing other teams including the Global Service Desk and the Network Operations Center
  • Provides after hours on-call support in case of issues escalations.

Job Qualifications:

  • Bachelor’s degree in a technically related field of study or equivalent work experience
  • Minimum 5 years of experience
  • Experience in administration of other Microsoft 365 tools and products such as OneDrive, Power
  • Automate, Power Apps, Stream, Power BI, Forms, Intune, etc.
  • Experience with Proofpoint, Microsoft Defender for Cloud, audit log reviews and interpretation
  • Automate repetitive tasks using PowerShell or Microsoft Graph API
  • Demonstrate advanced problem-solving skills
  • Apply sound IT processes, with a focus on security and best practices
  • Provide hands-on technical support
  • Hands-on experience with Microsoft 365, especially Exchange Online, Teams, and Entra (Azure Active Directory)
  • Proficient knowledge of Microsoft Cloud security and best practices, including Microsoft 365 compliance, security, anti-spam tools
  • Familiarity with Windows PowerShell for task automation and configuration.
  • Critical thinking skills, accountability and taking ownership of issues and projects
  • Excellent English communications skills (written and verbal) and ability to work both independently and in a group
  • Use of Microsoft Office products to create and maintain documentation

Apply Now

Job Info

Job Identification 20283762

Job Category IT Security

Posting Date 10/26/2026, 09:36 PM

Locations

Mandaluyong City, Philippines

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