ICT Officer I, Enterprise Infrastructure

The Digital Health Agency (DHA) is a government body dedicated to transforming healthcare delivery through the integration of cutting-edge digital technologies. Our mission is to enhance healthcare accessibility, improve patient outcomes, and ensure data security by developing and maintaining a comprehensive digital health ecosystem across Kenya.

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ICT Officer I, Enterprise Infrastructure

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience 3 years
• Location Nairobi
• Job Field ICT / Computer

Description

• Ensuring all data centre equipment is powered off/on in a controlled manner as per documented procedures during planned outages;
• Installing, configuring, and maintaining both physical and virtual servers;
• Ensuring that operating systems on servers are patched, updated, and secure;
• Monitoring and forecasting server resources to avoid overloading;
• Liaising with data center engineers in configuring client requirements;
• Documenting operational procedures in data center;
• Maintaining a full register of data center equipment;
• Assisting resolving data center requests/faults logged;
• Working closely with third (3rd) party service providers on data center management;
• Participating in the monitoring of data center cyber security threats; and
• Participating in creating and implementing (including testing) business continuity and disaster recovery plans for health sector data centers.

Requirements

• Cumulative period of three (3) years’ relevant work experience at the grade of ICT Officer II, Enterprise Infrastructure or in a comparable position;

• Bachelor’s degree in any of the following fields:- Information and Communication Technology (ICT), Information Technology (IT), Computer Science, Computer Engineering, Software Engineering, Systems Engineering, Information Systems, Mathematics or in any other ICT related discipline from a recognized institution; and

• Shown merit and ability as reflected in work performance results.

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