IBM Verify Engineer

Job title: IBM Verify Engineer

The IBM Verify Engineer position offers a hands-on opportunity to join Manulife’s Customer Identity & Access Management (CIAM) team, supporting critical digital security initiatives. The role directly addresses a skills gap in IBM Verify expertise, contributing to the mission of delivering secure authentication and access for millions of customers. You’ll help scale and strengthen hybrid identity solutions across on-prem and Azure cloud environments, working alongside experienced engineers. This position offers visibility, impact, and the chance to deepen your technical skills in a niche, high-demand area.

Position Responsibilities

• Design, develop, and support CIAM solutions using IBM Verify (formerly ISAM) in hybrid (on-prem + cloud) environments
• Implement and maintain authentication, federation, and access management capabilities
• Deploy and optimize identity solutions in Microsoft Azure cloud
• Troubleshoot, resolve incidents, and enhance CIAM platform performance
• Collaborate with platform engineers and security teams to ensure compliance and scalability

Required Qualifications

• 5–7 years of experience in IAM / CIAM or security engineering roles
• Quantified hands-on experience with IBM Verify (formerly ISAM) in hybrid deployments
• Experience supporting identity solutions in Azure cloud environments
• Bachelor’s degree in Computer Science, Engineering, or related field (preferred)

Preferred Qualifications

• Experience with large-scale CIAM platforms
• Knowledge of multi-factor authentication (MFA) solutions
• Understanding of hybrid identity architecture patterns
• Experience in financial services or regulated environments
• Exposure to non-containerized deployment models

If you are applying to this role in Massachusetts, please note the salary range is $90,160.00 - $167,440.00 USD. Additionally, employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].