IATA Specialist Marken

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Job Description:

Find your next opportunity, work with talented teams, and grow in new ways through our energetic culture that helps you become better every day. Envision innovative possibilities to hone your skills. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself – and/or teams, there are roles ready to nurture your skills and take you to the next level. Future You goes further than you imagine.

General vacancy information

• Location: Tortuguitas, Buenos Aires.

• Work model: On-site.

• Department: Operations.

Job Description:

The IATA Specialist is responsible for ensuring compliance with International Air Transport Association (IATA) regulations, managing air freight and airline-related operational processes, supporting commercial and financial activities, and maintaining adherence to international aviation standards. The role requires strong expertise in IATA regulations, Global Distribution Systems (GDS), airline settlement processes, and operational excellence to support safe, efficient, and compliant air transportation activities. To ensure full compliance with IATA standards and international aviation regulations while optimizing air transportation operations, supporting financial settlement processes, maintaining quality and safety standards, and serving as a key liaison between airlines, logistics providers, customers, and regulatory authorities.

Main Duties and Responsibilities

IATA Compliance and Regulatory Management

• Ensure compliance with IATA regulations, standards, and industry best practices.

• Maintain current knowledge of IATA manuals, resolutions, and operational procedures.

• Monitor regulatory changes and implement required updates across business processes.

• Support internal and external audits related to aviation, logistics, safety, and quality standards.

• Develop and maintain operational procedures aligned with international aviation regulations. Dangerous Goods and Special Cargo Management

• Ensure compliance with IATA Dangerous Goods Regulations (DGR).

• Review, validate, and approve shipping documentation for dangerous goods shipments.

• Support the handling and transportation of special cargo, including live animals (LAR), perishable goods, and high-value freight.

• Provide operational guidance to internal teams regarding special cargo requirements.

• Investigate and resolve compliance issues related to air cargo operations. Global Distribution Systems (GDS) Administration

• Operate and maintain air transportation transactions through GDS platforms such as Amadeus, Sabre, or Galileo.

• Process bookings, reservations, air waybills, ticketing, and related airline documentation.

• Support fare calculations, pricing analysis, and airline tariff management.

• Ensure accuracy of flight, cargo capacity, and transportation data within the systems. Financial and Settlement Management

• Manage and reconcile transactions under IATA settlement systems, including BSP (Billing and Settlement Plan) and/or CASS (Cargo Account Settlement System).

• Monitor billing accuracy and support revenue reconciliation activities.

• Coordinate with airlines, agents, and finance teams regarding settlement discrepancies.

• Ensure compliance with financial reporting and documentation requirements established by IATA.

• Support accreditation, solvency verification, and financial guarantee processes when required. Quality, Safety, and Process Improvement

• Conduct operational reviews to identify process optimization opportunities.

• Monitor key performance indicators (KPIs) related to service quality, compliance, and operational efficiency.

• Support implementation of corrective and preventive actions resulting from audits or operational incidents.

• Promote a culture of safety, quality, and continuous improvement across the organization. Stakeholder Management

• Act as the primary point of contact for airlines, freight forwarders, logistics partners, and regulatory authorities regarding IATA-related matters.

• Coordinate operational and compliance activities with internal departments.

• Support customer inquiries and resolve operational issues affecting shipments or transportation services.

• Participate in commercial negotiations with airlines and service providers when required. Incident Resolution

• Manage operational disruptions, shipment delays, cancellations, documentation discrepancies, and compliance-related incidents.

• Provide timely solutions to minimize operational and commercial impacts.

• Escalate critical issues and coordinate corrective actions with relevant stakeholders. Lead the different areas of the operations.

Profile requirements (essential)

• Education: Tertiary or university degree in International Trade, Business Administration or a related field.

• Work experience: 3 to 5 years of proven experience in aviation, air freight, airline, travel, or logistics industry.

• Technical knowledge: Strong knowledge of IATA regulations, standards, and operational procedures.

• Tools: Office software suite.

• Language: Advanced English (essential).

• Skills: Autonomy, organization, written and verbal communication, analysis and planning, integrity, teamwork, empathy, people leadership and ability to work under pressure.

Desirable requirements

• 3+ years in similar roles.

• Pharmaceutical industry experience (particularly Clinical Research).

• Knowledge of logistics operations.

• Advanced Excel.

• Postgraduate studies in Clinical Research.

• English proficiency level (Proficiency / C2).

• ISO 9001 Internal Auditor Certification

• Lean Six Sigma Certification

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Employee Type:

Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.