Human Risk Lead

Nscale is the GPU cloud engineered for AI, providing cost-effective, high-performance infrastructure for AI startups and large enterprise customers. The Human Risk Lead will own the human layer of security across our global AI infrastructure, focusing on awareness, behavior, and policy adoption. This senior individual contributor role sits at the intersection of people, security, data, and program management. You will build the function from the ground up, partnering with Insider Risk, Detection Engineering, HR, Legal, policy owners, and compliance engineering to treat human risk as an engineering and data problem—combining behavioral analytics, security telemetry, insider risk, and organizational insights to make risk visible, drive measurable behavior change, and foster a culture where security is a shared instinct. Location options include Houston; New York; San Francisco; and Seattle.

Responsibilities

• Build and operate Nscale’s Security Awareness and Training program, delivering engaging, role-based learning for engineering, operations, corporate functions, executives, and privileged users.
• Update training using threat intelligence, incident learnings, emerging attacker techniques, regulatory changes, and AI-specific risks.
• Evaluate awareness initiatives through behavioral outcomes, not only completion metrics.
• Create targeted interventions that reduce risky behavior and strengthen phishing and social engineering resilience.
• Build and own a data pipeline that combines learning outcomes, phishing exercises, identity signals, endpoint telemetry, policy adoption, collaboration patterns, and security events.
• Develop behavioral risk metrics that show where risk is concentrated across populations, functions, and business units.
• Make human risk queryable by creating a live picture of behavioral risk rather than relying on quarterly reporting.
• Define executive dashboards that communicate program maturity, behavioral trends, and opportunities for improvement.
• Partner with Insider Risk, Detection Engineering, HR, and Legal to understand behavioral indicators, trusted insider risks, and realistic abuse scenarios.
• Use behavioral analytics and incident trends to identify preventative education and risk-reduction opportunities while respecting privacy and governance boundaries.
• Differentiate accidental, negligent, and malicious behaviors so interventions are appropriately targeted.
• Translate relevant incident learnings into practical guidance and program improvements.
• Build and scale a Security Champions program that empowers advocates across engineering and business teams.
• Create repeatable communications, workshops, office hours, and community events that make security approachable and relevant.
• Foster a blame-free culture where employees report suspicious activity, ask questions, and treat security as a shared responsibility.
• Partner with leaders to embed secure behaviors into day-to-day workflows.
• Policy and Program Management: translate security policies and standards into clear, actionable employee guidance; manage policy communication, attestation, and adoption to support audit requirements.
• Own the human risk roadmap, communications calendar, and awareness initiatives, balancing regulatory requirements, emerging threats, and business priorities.
• Continuously improve the program through behavioral metrics, employee feedback, incident trends, operational data, and experimentation.
• KPIs include: mandatory and role-based training coverage, engagement, and timely completion; phishing reporting rates and reduction in repeat susceptibility; measurable behavior change following targeted interventions; and human risk data coverage, freshness, quality, and automation.

About You

• 8+ years of experience in security awareness, human risk management, or security engineering with a human risk focus.
• Experience running a security training or awareness platform and developing role-based learning programs.
• Experience managing policy communication, attestation, and adoption.
• Hands-on experience with platforms such as KnowBe4, Hoxhunt, or SoSafe, including APIs and integrations.
• Data fluency, including the ability to join training, phishing, and identity data using SQL or similar tools.
• Experience using automation and AI-assisted workflows to reduce manual program work.
• Experience with phishing simulations, behavior-change approaches, and behavioral or insider risk signals.
• Strong metrics, reporting, program management, and cross-functional coordination skills.
• Ability to communicate security clearly and engagingly to non-technical audiences.
• Experience in a high-growth technology, regulated, critical infrastructure, or infrastructure environment; relevant certifications such as CISSP or CISM are beneficial.

What we can offer you

• A collaborative, supportive, and innovative environment where your contributions have real impact. We’re building something extraordinary, and you’ll be at the core.
• Highly competitive US compensation package (base + bonus + equity), with annual performance reviews.
• Opportunity to shape how global AI capacity is planned and deployed as part of one of the fastest-growing AI infrastructure companies.
• Dynamic progression plan tailored to your ambitions, with opportunities to lead cross-functional initiatives and influence capital strategy.
• Human-First Flexibility, with a workplace that trusts you to deliver and supports you in shaping your day around life moments.

Equal Opportunities Statement We strongly encourage applications from people of color, LGBTQ+ individuals, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your situation, please let us know. The responsibilities outlined in this job description are not exhaustive and may include additional duties as assigned by management, consistent with skills and qualifications.