Human Resources Manager

Job title: Human Resources Manager

About the Role Under the direction of the Sr Talent Business Partner, you will help to forecast, identify, build, and implement proactive talent solutions that align with business goals. The Talent Business Partner supports the Service Operations business unit with Performance Management, Employee Relations, Organizational Development, and Workforce Planning, using business acumen along with talent expertise to build strategic partnerships in a dynamic environment.

What You'll Do

• Demonstrate basic enterprise-wide financial, regulatory and compliance principles and consistently apply them to Talent processes, policies, and initiatives.
• Partner with business leaders and Talent COEs to develop appropriate talent plans to build bench strength for organizational transformation.
• Collaborate with business leaders to create plans to positively impact the organizational environment using Talent data analytics and insights.
• Engage key stakeholders and influence senior leadership to align talent to business strategies.
• Serve as a Talent subject matter expert in relevant labor laws, legal rulings, and regulations with ability to consult and coach on complex Talent issues.
• Maintain positive employee relations by creating a responsive environment, where employees feel safe to speak up.
• Conduct and document internal investigations into employee complaints.
• Facilitate onboarding and off-boarding processes; interpret Exit Survey data and escalate feedback.
• Provide support for Employee Experience programs (engagement surveys, skip level meetings, exit interviews, stay interviews, action planning, and leader accountability).
• Use data and analytics to gain insight into employee feedback, provide personalized and relevant experiences, as well as development opportunities.
• Cultivate an inclusive and supportive working environment for all employees.
• Metrics & Reporting: Support, communicate, and track employee title, department, compensation changes and terminations with the payroll and benefits team; provide reports and analysis on various employee data; present monthly KPI results to the executive team.
• Recruiting: Work closely with hiring managers and recruiters to ensure positions are filled quickly and efficiently; assist with planning and executing onsite and offsite job fairs; create headcount reports; partner with hiring managers to determine staffing needs, retention initiatives, and interviewing best practices; ensure all required new hire paperwork (application, background checks, I-9, etc.) is completed.
• Payroll: Perform weekly audits on employee timesheets for accuracy and completeness; provide basic Kronos support; administer Attendance Policy by tracking occurrences and generating reports.
• Provide program support to Talent Management in the following areas: Annual Performance Review Process; Annual Merit Cycle; Strategic Talent Review; Internal Mobility; Other duties as assigned.
• Other duties as assigned.

What We're Looking For

• Have a minimum of 6 years of progressive Talent experience supporting Sr Leaders and aligning Talent to business goals.
• A bachelor’s degree in a related field and/or equivalent experience.
• Previous HR Generalist experience.
• Ability to maintain confidentiality, exercise good judgment and diplomacy.
• Strong business acumen.
• Up-to-date knowledge of state and federal employment laws and regulations.
• Strong customer focus with ability to interact effectively with a diverse group of people.
• Ability to work effectively in a fast-paced environment with multiple priorities.
• Excellent written and oral communication skills.
• Self-motivated, self-directed, and organized.
• Excellent time management and follow-up skills.
• High level of attention to detail and accuracy.
• Some travel may be required.
• Working Conditions: Office Environment; Manufacturing Environment.

Nice to Have

• Experience in Workday.

Compensation & Benefits

• Robust health, dental and vision insurance plans; generous 401(k) savings plan; Education assistance; and many more benefits.