Human Resources Manager

Human Resources Manager, SD Concerts

Job Summary

WHO ARE WE?

SD Concerts is a leading live entertainment company producing concerts, festivals, and major events in the Dominican Republic, with a presence across the Caribbean and Latin America.

Behind every event is a fast-moving team coordinating people, production, venues, partners, and technology. Our systems must support both the daily business and the moments when thousands of people are counting on everything to work.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE JOB

SD Concerts is seeking an experienced and highly motivated Human Resources Manager to lead the day-to-day Human Resources function for the company in Santo Domingo, Dominican Republic.

The Human Resources Manager will serve as a trusted partner to SD Concerts leadership and employees, with responsibility for the full employee lifecycle and the effective delivery of HR programs and practices across the organization. This role will oversee key areas including talent acquisition, onboarding, employee relations, performance management, compensation and benefits, learning and development, HR administration, labor compliance, organizational development, and employee engagement. This is a hands-on role requiring someone who can operate strategically while also managing the day-to-day HR needs of a growing live entertainment business.

WHAT THIS ROLE WILL DO

• Serve as the primary Human Resources partner to SD Concerts leadership and employees, providing practical, business-focused guidance and developing people strategies that support the company’s objectives, organizational needs, and continued growth.
• Manage the full employee lifecycle, including workforce planning, recruitment and selection, onboarding, performance management, employee development, compensation and benefits, engagement, retention, and offboarding, partnering with Live Nation resources as appropriate.
• Advise and coach managers on employee relations matters, including performance concerns, workplace issues, disciplinary actions, conflict resolution, and employee separations, partnering with Legal and other internal or external advisors when appropriate.
• Ensure HR policies, employment practices, documentation, and employee-related decisions comply with Dominican Republic labor laws and regulations, local social security requirements, and applicable company policies and standards, including required processes with the Tesorería de la Seguridad Social (TSS) and other relevant authorities.
• Manage employee data and HR processes in Workday, ensuring employee records, organizational structures, job information, and other employee transactions are accurate, complete, and processed in a timely manner.
• Lead performance and talent management activities, partnering with managers to establish clear expectations, provide meaningful feedback, identify development opportunities, and support the development and retention of high-performing talent.
• Support compensation and benefits programs, including compensation planning, salary and incentive recommendations, employee benefits administration, and other monetary and non-monetary rewards, considering internal equity, market practices, and the company’s financial objectives.
• Identify organizational and employee development needs and coordinate relevant training and development initiatives, including programs available through INFOTEP and other external providers.
• Develop and execute employee engagement, culture, and internal communication initiatives that foster a collaborative, inclusive, high-performing, and positive work environment and reinforce SD Concerts and Live Nation values.
• Maintain effective HR operations and controls, including accurate employee records and personnel files, job descriptions, organizational documentation, HR reporting, and the annual Human Resources budget; analyze relevant workforce metrics and trends to provide leadership with meaningful insights and recommendations.
• Partner closely with Live Nation’s Latin America and global Human Resources teams, as well as Finance, Legal, Payroll, and other functional partners, to implement applicable company programs, policies, processes, and best practices while addressing local business and regulatory requirements.
• Support workplace health, safety, and employee wellbeing initiatives and help ensure appropriate working conditions for employees.
• Provide HR support for concerts, festivals, and other live events as needed, recognizing the unique staffing, scheduling, and operational demands of