Human Resources Manager

Job title: Human Resources Manager

About the Role

The Human Resources Manager will be responsible for managing and coordinating all human resource activities within the hotel. The role involves recruitment, employee relations, staff development, performance management, compliance with company policies, and ensuring a positive and professional working environment for all employees.

Key Responsibilities

• Develop and implement effective HR policies, procedures, and strategies in line with the hotel’s objectives.
• Manage the recruitment and selection process, including advertising vacancies, screening applications, conducting interviews, and coordinating onboarding.
• Maintain accurate and up-to-date employee records and personnel files.
• Prepare appointment letters, employment contracts, confirmation letters, warning letters, and other HR-related documents.
• Monitor staff attendance, punctuality, leave, and general employee conduct.
• Coordinate staff orientation, training, development, and performance appraisal programs.
• Handle employee grievances, disciplinary matters, conflicts, and other workplace concerns professionally.
• Ensure compliance with hotel policies, employment regulations, and applicable labour laws.
• Work closely with department heads to identify staffing needs and ensure adequate manpower.
• Prepare regular HR reports for management, including staff strength, recruitment, turnover, attendance, and disciplinary matters.
• Assist management with payroll-related information, salary reviews, and other employee benefits.
• Promote teamwork, professionalism, discipline, and good customer-service standards among employees.
• Organize staff meetings, welfare activities, and other employee engagement initiatives.
• Maintain confidentiality of employee and company information.
• Carry out other HR-related duties assigned by management.

Requirements

• Bachelor’s Degree or HND in Human Resources Management, Business Administration, Industrial Relations, Management, Psychology, or a related field.
• Professional HR certification such as CIPM, SHRM, or other relevant certification will be an added advantage.
• 5–10 years of relevant experience in Human Resources or personnel management.
• Previous experience in the hotel, hospitality, or service industry is highly desirable.
• Experience managing recruitment, employee relations, staff performance, and disciplinary processes is required.
• Experience working with a diverse workforce and multiple departments will be an advantage.

Application Closing Date

31st October, 2026