About this role
Job Title: Human Resources (HR) Assistant with Restaurant Experience
Location: Gwarinpa, Abuja (FCT)
Employment Type: Full-time
Industry: Restaurant
Department: Human Resources
Reports To: HR Manager / Management
Job Summary
- The HR Assistant will support the daily human resource operations of the restaurant, ensuring effective staff recruitment, documentation, attendance management, onboarding, employee relations, and compliance with company policies.
- The ideal candidate must have previous experience working in a restaurant or hospitality environment and understand the unique HR needs of restaurant employees, including shift scheduling, staff welfare, attendance monitoring, and performance management.
Key Responsibilities
Recruitment and Selection:
- Assist in recruiting restaurant staff, including chefs, cooks, waiters, waitresses, cashiers, cleaners, bartenders, kitchen assistants, and supervisors.
- Schedule interviews and communicate with shortlisted candidates.
- Assist with reference checks and employment documentation.
- Prepare offer letters and other recruitment documents for approval.
- Maintain an updated database of applicants and successful candidates.
Staff Documentation and Administration:
- Maintain accurate and up-to-date employee records.
- Prepare and organise staff files, employment contracts, appointment letters, and other HR documents.
- Track employee leave, resumption dates, transfers, promotions, and exits.
- Ensure all employees complete the required documentation.
- Maintain confidentiality of employee information.
Attendance and Shift Management:
- Monitor staff attendance, punctuality, lateness, absenteeism, and overtime.
- Assist restaurant managers in preparing and updating staff duty rosters.
- Monitor compliance with assigned shifts and resumption times.
- Report attendance irregularities to the HR Manager or management.
- Assist with the preparation and verification of attendance records for payroll processing.
Employee Relations and Welfare:
- Serve as a point of contact for employees’ HR-related enquiries.
- Assist in resolving minor workplace complaints and interpersonal conflicts.
- Escalate disciplinary and sensitive employee issues to the HR Manager.
- Support staff welfare initiatives and employee engagement activities.
- Help promote teamwork, professionalism, and a positive working environment.
Staff Onboarding and Training:
- Coordinate the onboarding of newly recruited restaurant employees.
- Ensure new employees understand company policies, rules, and procedures.
- Assist in organising staff orientation and training programmes.
- Ensure employees understand workplace hygiene, customer service standards, and professional conduct.
- Maintain training attendance records and assist in monitoring training completion.
Performance and Disciplinary Management:
- Assist in monitoring employee performance and compliance with company policies.
- Maintain records of warnings, queries, commendations, and other disciplinary documentation.
- Support performance appraisal exercises.
- Follow up with department heads on staff performance concerns.
- Ensure disciplinary matters are documented and handled in line with company procedures and applicable employment laws.
Payroll and Benefits Administration:
- Assist in compiling attendance, overtime, leave, and other relevant information for payroll processing.
- Support the administration of staff benefits and welfare programmes.
- Verify employee information and report discrepancies to the HR Manager.
- Maintain accurate records of salary changes and other approved employment-related adjustments.
Compliance and Workplace Standards:
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Ensure staff records and HR practices comply with company policies and applicable labour laws.
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Support the implementation of restaurant policies and standard operating procedures.
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Assist in communicating workplace health, safety, and hygiene requirements.
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Monitor compliance with staff dress codes, grooming standards, and professional conduct.
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Support the proper documentation of workplace incidents and employee complaints.
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Key Peformance Indicators (KPIs)
The HR Assistant’s performance will be measured by:
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Recruitment Efficiency: Timely support for filling approved vacancies.
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Documentation Accuracy: Proper maintenance of employee files and HR records.
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Attendance Management: Accurate tracking and reporting of staff attendance.
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Onboarding Effectiveness: Timely completion of new employee onboarding.
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Training Coordination: Proper organisation and documentation of staff training.
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Employee Relations: Timely reporting and appropriate handling of employee concerns.
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HR Compliance: Adherence to company policies and applicable employment requirements.
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Payroll Support: Accurate and timely submission of attendance and payroll-related information.
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Qualifications and Experience
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Bachelor’s Degree or HND in Human Resource Management, Business Administration, Industrial Relations, or a related field.
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At least 1–3 years of relevant HR or administrative experience.
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Previous experience working in a restaurant, hotel, or hospitality business is strongly preferred.
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Basic knowledge of recruitment, employee documentation, attendance management, and HR administration.
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Knowledge of Microsoft Word, Excel, and other office applications.
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Knowledge of Nigerian labour laws and HR best practices is an advantage.
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Candidate must reside in Gwarinpa or not far
Required Skills and Competencies:
- Excellent communication and interpersonal skills.
- Strong organisational and administrative abilities.
- Good attention to detail and record-keeping skills.
- Ability to handle confidential information professionally.
- Strong problem-solving and conflict-resolution skills.
- Ability to work in a fast-paced restaurant environment.
- Good time management and multitasking abilities.
- Ability to work effectively with chefs, waiters, cashiers, supervisors, and restaurant managers.
- High level of integrity, discipline, and professionalism.
Personal Attributes:
The ideal candidate should be:
- Responsible and dependable.
- Well-organised and detail-oriented.
- Approachable and professional.
- Fair and discreet when handling employee matters.
- Proactive and willing to learn.
- Comfortable working in a busy hospitality environment.
Working Conditions:
- The role will be based at the restaurant or designated office.
- The candidate may be required to work weekends or public holidays depending on operational needs and the approved work schedule.
- The role requires regular interaction with restaurant employees and management.
Application Closing Date
9th November, 2026.