Human Resources Generalist

Job title: Human Resources Generalist

About the Role The Human Resources Generalist at Helm Bank USA provides the operational backbone of the HR function, delivering payroll, HRIS management, recruitment, compliance, and employee lifecycle processes in a scalable, compliant manner. This role acts as an operational leader, driving process improvement and automation while partnering with leadership to deliver an exceptional employee experience and regulatory adherence.

What You'll Do

• Manage HR Operations, including payroll, HRIS (UKG), compliance, and employee data analytics.
• Manage time and attendance (timesheets, PTO/absence, manager approvals).
• Oversee payroll processing and operational controls to ensure accuracy and regulatory compliance.
• Maintain HRIS functionality, data integrity, reporting, and system optimization.
• Ensure compliance with employment laws, regulatory requirements, and internal policies; maintain accurate records.
• Lead recruitment from requisition inception to posting, candidate screening, interviews, and onboarding.
• Lead HR audits and regulatory reporting (ACA, Non-Discrimination Testing, internal/external audits).
• Monitor timely completion of the full performance management cycle; partner with managers on performance and development.
• Serve as a subject matter resource on HR policies, procedures, and programs.
• Coordinate and track training programs; ensure completion and compliance.
• Support development and implementation of HR policies, procedures, and programs.
• Deliver HR reporting and metrics to support audits, leadership, and decision-making.
• Drive process improvements, automation, and operational efficiency initiatives.
• Collaborate cross-functionally to align HR operations with business needs and strategic initiatives.

What We're Looking For

• Master’s degree in Human Resources, Business Administration, or related field.
• SHRM-CP or PHR certification preferred; advanced certifications (SHRM-SCP/SPHR) are a plus.
• +10 years of progressive HR experience with a strong emphasis in HR Operations.
• Banking/financial services experience strongly preferred.
• Strong knowledge of federal and state employment laws and regulatory compliance.
• Proven ability to manage processes, audits, and operational controls.
• Bilingual in English and Spanish required.
• Competencies: Partnership-oriented, effective communication, adaptability, customer-centric mindset, problem-solving, and ability to drive results.

Nice to Have

• Advanced HR certifications (SHRM-SCP or SPHR) are a plus.
• Experience with UKG or other HRIS systems is a plus.