Human Resources Administrator

About the Role Clover is seeking a Human Resources Administrator to maintain and update records and internal databases and to provide HR, payroll, and employee benefits administration services for the Clover Clayville branch. The role is based at the Clover Clayville branch and supports HR activities across the branch and business. What You'll Do

• Process Employee Benefit Administration: Capture additions, amendments, terminations and claims on service provider portals; verify records on supplier portals and keep internal claim and other recordkeeping up to date; submit group scheme claims, home loan applications, medical aid withdrawals and membership changes, disability and death claims via email.
• Capture deduction changes on payroll and ensure that employer contributions and payroll deductions are processed accurately and timeously.
• Assist with required communication and administration to ensure successful finalisation of all employee queries.
• Assist with the processing of conversions, administration and communication with employees on pensioners' payroll.
• Distribute and collate communication and documentation to and from branch HR departments.
• Assist with the compilation and storage of records, reports, and documentation in accordance with legislative requirements e.g. POPIA and Pensions Act.
• Process Payroll Input: input data on payroll system for respective branches and third parties; perform calculations according to input received and capture input in the systems; ensure master data integrity and accuracy of payroll data/records (electronic & manual); control input by checking dummy payslips for accuracy and rectify if necessary and process in payroll.
• Assist with required communication and support to ensure successful resolution of all payroll queries.
• Provide support to branches and assist employees and HR users with payroll and system related queries.
• Provide assistance with the packing and shipping of monthly employee payslips and other branch documentation.
• HR Systems Support: Provide first line HR systems support to all regional HR systems users (budget, Performance Management etc.); provide first line HR systems support to all branch Manager Self Service (MSS) and ESS system users.
• Provide full support and back-up function for all HR System functionality; perform troubleshooting and system problem-solving; resolve or escalate all systems user queries and close Jira Service desk calls.