About this role
Human Resource Officer at Hope Spring Community Humanitarian Initiative
The Hope Spring Community Humanitarian Initiative is a recognized non-governmental organization (NGO) registered with Nigeria's Corporate Affairs Commission (CAC). It operates primarily as the Nigerian arm or partner of Hope Spring Water, a UK-registered charity dedicated to improving access to safe drinking water, sanitation, and hygiene (WASH)
Human Resource Officer
- Job Type Full Time , Onsite
- Qualification BA/BSc/HND
- Experience 3 years
- Location Borno
- Job Field Human Resources / HR
Key Responsibilities
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Coordinate the full recruitment and selection process, including job advertising (with preference for local candidates), shortlisting, interviews, reference checks, and offer preparation in line with the organization’s recruitment guidelines.
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Prepare and issue employment contracts, maintain accurate personnel files, and ensure all staff complete required onboarding, including security and safeguarding briefings.
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Administer employee benefits, leave management, attendance, and payroll inputs in collaboration with the finance team, ensuring compliance with Nigerian statutory requirements (pension, tax, NSITF, etc.).
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Support performance management processes by coordinating appraisals, tracking objectives, and assisting managers with performance improvement plans.
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Handle employee relations matters, including grievance procedures, disciplinary processes, and mediation, while maintaining confidentiality and fairness.
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Maintain and update the HR policy manual, staff handbook, and related documents; ensure staff are oriented on key policies, especially safeguarding, code of conduct, and security protocols.
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Manage staff records, contracts, and HR databases; prepare HR reports for management, donors, and audits as required.
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Coordinate staff welfare initiatives, training needs assessments, and capacity-building activities suited to the Maiduguri context.
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Support induction and separation processes, including exit interviews and clearance procedures.
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Advise management on Nigerian labour law compliance, cultural considerations, and HR best practices relevant to NGO operations in Northeast Nigeria.
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Assist with security-related HR matters, such as duty of care briefings, movement tracking coordination, and emergency contact updates.
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