About this role
About the Role HubSpot is expanding its AI-powered agent ecosystem and is seeking a role focused on designing, deploying, and optimizing AI agents within HubSpot. The role centers on enabling Prospecting Agent, Customer Agent for Email, AEO, Smart Deal Progression, TikTok in HubSpot, and Breeze Assistant to improve prospecting, support, and marketing outcomes. You will work with CRM data, data enrichment, and buyer intent signals to deliver actionable workflows and measurable impact. What You'll Do
- Design, deploy, and optimize AI agents integrated into HubSpot (Prospecting Agent, Customer Agent for Email, AEO, Smart Deal Progression, TikTok in HubSpot) to scale marketing, sales, and support workflows.
- Monitor accounts for buying signals (funding rounds, job postings) and source contacts via ZoomInfo, Apollo, and connected providers; draft personalized outreach for rep review before sending.
- Enable and configure Customer Agent for Email to handle routine inquiries within Help Desk, drawing on CRM data to respond with contextually relevant, non-template replies.
- Track brand visibility in AI answer engines and surface content recommendations using HubSpot CRM data when gaps are detected.
- Use Smart Deal Progression to analyze transcripts and history, suggest CRM updates, draft follow-ups, and surface next steps after meetings.
- Launch and manage TikTok content, comments, and analytics inside HubSpot to maintain a single workflow and eliminate data silos.
- Leverage Breeze Assistant for Loop Marketing to guide campaigns from ICP definition to briefs, pulling data from CRM, performance, and site analytics.
- Connect Breeze Agents to real-time G2 data using G2 MCP for HubSpot for more relevant outreach.
- Automatically enrich new form submissions with firmographic details and keep contact records current.
- Activate and act on Buyer Intent signals to create leads at the right moment and prioritize accounts.
- Integrate HubSpot data with Microsoft 365 Copilot, bringing AI insights into everyday workstreams. What We're Looking For
- Experience designing, deploying, or managing AI-powered agents and automation within HubSpot or a similar CRM.
- Strong understanding of CRM data, data enrichment, and buyer intent signals.
- Familiarity with third-party data providers (e.g., ZoomInfo, Apollo) and building prospecting workflows.
- Ability to draft personalized outreach and review content before sending to reps.
- Experience with customer service automation and help desk workflows using CRM context.
- Ability to analyze meetings transcripts and CRM history to surface next steps and keep pipelines accurate.
- Knowledge of social media marketing integrations (TikTok) and content workflows within a marketing platform.
- Comfortable working with cross-functional product features (Breeze Assistant, Loop Marketing, G2 MCP).
- Strong communication and collaboration skills to translate product capabilities into customer outcomes.