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HR Services Specialist

Sonova
Singapore, Singapore
Hybrid

About this role

About the Role As an HR Services Specialist at Sonova, you will be a key member of the regional HR Services team in Singapore. You will own end-to-end employee lifecycle administration to ensure a smooth, high-quality experience for employees across departments and levels. You will partner with HRBPs and HR Managers to deliver consistent, compliant, and people-focused HR services from onboarding through offboarding. What You'll Do

  • Prepare and process employment contracts and amendments
  • Maintain accurate employee data in HR systems (SuccessFactors / SAP)
  • Ensure timely and accurate payroll-related data
  • Manage employee lifecycle activities (onboarding, changes, transfers, exits)
  • Support line managers and employees on HR topics in English
  • Assist with annual HR processes (appraisals, salary, bonus)
  • Provide second-level support for HR systems and time recording tools (Atoss)
  • Advise on HR policies, procedures, and employment conditions
  • Liaise with internal stakeholders and external authorities
  • Collaborate closely with HR BPs, managers, and other departments What We're Looking For
  • At least 3 years of experience in HR administration in an international environment, with understanding of the HR employee lifecycle
  • Familiar with HR processes and systems, and understands HR best practices
  • Team player with good communication skills, high customer orientation, and service thinking
  • Excellent MS Office skills, especially Excel
  • Proficiency in English; Japanese or Korean is a plus
  • Nice to have experience with SuccessFactors, ServiceNow (SNOW), and SAP Nice to Have
  • Experience with SuccessFactors, ServiceNow (SNOW), and SAP Compensation & Benefits
  • Hybrid working model; flexible and inclusive culture
  • Training opportunities for professional and personal development; individual development plans
  • Equal opportunity employer with commitment to diversity and inclusion

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