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HR Operations Support Analyst - Maternity Cover

Citigroup, Inc.
Zurich Switzerland Posted Nov 11, 2026
Full-timeHybrid

About this role

Are you looking for a career move that will put you at the heart of a leading financial institution?

This is a fixed-term position for 8 months.

By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

What you’ll do

  • First point of contact for new hires, coordination with offshore team in Budapest, review and distribution of contract documents, tracking return and completion of documentation, coordinating pre-employment screening, coordination with internal departments, writing welcome letters, processing all new hire documents (payroll, social security registration, criminal check, etc.)

  • Handle all administrative tasks for health, accident and long-term sickness, liaise with the insurances, unpaid/ sabbatical leave and the coordination of work certificates (supported by the offshore team in Hungary): check documents in English, German and French, liaise between managers/ employees/ Hungary team/ HR, report preparations (overtime financials, vacation accruals, different headcount reports for internal and external parties), absence management for long-term disability cases, obtain medical certificates, track absences and ensure necessary changes are made for payroll and vacation entitlement calculations; maternity leave, parental leave, child/education allowance administration

  • Coordination of the administration of leavers (supported by the offshore team in Hungary); process removal from payroll, check termination in Workday, documents completion, track receipt of all necessary documents, scan leaver files)

  • First point of contact for unemployment authority

  • Employee records management: Maintain and ensure employee records are compliant, completed, scanned to the internal HR management system Workday and securely stored or archived including destruction of records

  • Responsible for timely collating of payroll relevant data and transmitting all payroll input to the offshore payroll team (leavers, benefits, vacation, overtime, work permit etc.)

  • Provide professional administrative and operational services to the HR team and all employees in Zurich and Geneva for the following benefits: Reference Letters, Reference Requests, Absence & Time Management, Standard Letters

  • Raise service level issues and involvement in escalations

  • Manage internal and external audit requests

  • First point of contact for tax & social security authorities

  • 1st level system support for all staff

  • Involvement in HR projects, improvement of processes, digitalisation

  • What we’ll need from you

  • Commercial apprenticeship (KV), high school diploma

  • Further education of certification in HR Administration is an advantage

  • 2-3 years’ work experience, preferably within HR and in an international environment

  • Strong knowledge of MS Office, knowledge of Workday/SNOW is a plus

  • Fluent in English and German, both written and spoken. French would be an asset

  • Pleasant, flexible and well-balanced team player

  • Person who enjoys managing administrative HR tasks, with a strong service orientation to deliver quality under high pressure

  • Trustworthy, discreet and self-dependent personality with an accurate and diligent working style

  • Strong willingness to learn, solution driven, pro-active mindset, excellent time-management skills

  • What we can offer you

  • Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

  • We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

  • You will be based at Citi’s office in Zurich, Switzerland. By joining Citi in Zurich, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.

LI-BV1

Job Family Group:

Operations - Core------------------------------------------------------

Job Family:

Operations Support------------------------------------------------------

Time Type:

Full time------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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