HR Operations Specialist

Job title: HR Operations Specialist

About the Role As an HR Operations Specialist at Koch IP Holdings, LLC, based in Katowice, Poland, you will provide HR administrative support to internal business partners across the EMEA region. You will manage activities across the Hire to Retire cycle, including contract management, employee data changes, and onboarding/offboarding. You will collaborate with Payroll, Recruiting, HR Technology, and Compliance to ensure smooth and accurate HR operations, support projects and transitions, and uphold confidentiality and customer service.

What You'll Do

• Perform HR administrative tasks across the full employee lifecycle, ensuring accurate and compliant documentation.
• Deliver accurate, timely, and customer-focused HR services that enhance the employee experience and support our business goals.
• Build strong partnerships with Payroll, Recruiting, HR Technology, and Compliance to ensure seamless HR operations and effective solutions.
• Proactively identify and implement improvements to streamline HR processes, reduce errors, and increase value for our team and partners.
• Handle sensitive information with integrity, maintaining the highest standards of confidentiality and trust.
• Contribute to a culture of learning and innovation by sharing best practices, seeking feedback, and supporting team development.
• Take ownership of projects and process transitions that match your strengths and interests, supporting your growth and self-actualization.

What We're Looking For

• Fluent in Polish and English, with strong written and verbal communication skills.
• Excellent analytical and problem-solving abilities.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint); experience with a ticketing system is a plus.
• Exceptional attention to detail and accuracy.
• Highly organized, self-driven, and able to manage multiple priorities in a fast-paced environment.
• Excellent customer service orientation and interpersonal skills.
• Open to learning and continuous improvement.
• Willingness to work onsite 2–3 days per week.

Nice to Have

• Experience in a shared services or multinational environment, particularly with case management systems.
• Demonstrated HR operational knowledge, including workforce labor compliance, vendor coordination, and process improvement.
• Ownership mindset with a track record of driving positive change and delivering results.
• Proficiency in Italian language.

Compensation & Benefits

You are trained on data up to October 2023.