HR & Operations Officer

HR & Operations Officer

Remote

Today's jobsHR & Operations Officer JobsRemote Jobs

Job Overview

Location

Remote

Employment Type

Full-Time

Work Arrangement

Remote

Sector

Nonprofit & NGO

Experience Level

Mid-level (3-5 years)

Application Deadline

October 25, 2026

About the Company

This role is with a non-governmental organization (NGO) dedicated to making a significant social impact. The organization is focused on growth and requires a robust operational framework to support its programs and initiatives.

They are committed to effective people management, streamlined internal operations, and efficient administrative systems. The NGO values proactive individuals who can work independently, manage multiple priorities, and maintain confidentiality.

The organization aims to build structures that enable it to scale effectively and support its mission across various locations. They seek professionals who can bring structure and efficiency to their operations.

Job Description

Our client, a dynamic non-governmental organization (NGO), is seeking a proactive and organized HR & Operations Officer to join their team.

This fully remote, full-time position is crucial for supporting the effective management of people, internal operations, and administrative systems. The successful candidate will play a key role in ensuring the organization has the right people processes, administrative structures, and operational systems to function effectively and support its programs.

The role also involves providing basic finance and accounting support. It's a hands-on, mid-level position ideal for a professional comfortable working independently, managing multiple priorities, maintaining confidentiality, and bringing structure to a growing NGO.

Required Skills

• HR ProcessesEmployee Lifecycle ManagementAdministrative CoordinationBasic Accounting PrinciplesExpense ManagementBudgetingFinancial DocumentationMicrosoft Office SuiteGoogle WorkspaceRecord-keepingDatabase ManagementStakeholder CoordinationDigital Collaboration Tools

Key Responsibilities

• Coordinate recruitment, selection, onboarding, and exit processes for employees, consultants, interns, and volunteers.
• Maintain accurate and confidential personnel records, employment documentation, and HR databases.
• Coordinate employee contracts, leave, performance documentation, and other employee lifecycle processes.
• Support the implementation and continuous improvement of HR policies, procedures, and employee guidelines.
• Coordinate performance management and appraisal processes and ensure timely completion of required documentation.
• Support employee engagement, welfare, and team-building initiatives.
• Provide first-line support to employees on routine HR matters and escalate complex issues appropriately.
• Support the management of employee relations matters, including grievances and disciplinary processes, in line with organisational policies.
• Support in payroll preparation
• Monitor key HR indicators such as headcount, recruitment, turnover, leave, and employee development.
• Support compliance with applicable employment, data protection, and workplace requirements.
• Coordinate day-to-day internal operations and ensure that administrative processes run efficiently.
• Develop and maintain practical administrative systems, processes, and standard operating procedures.
• Maintain organisational records, contracts, correspondence, databases, and filing systems.
• Coordinate meetings, calendars, internal communications, and management action points.
• Support procurement, vendor coordination, and routine operational requirements.
• Coordinate logistics for meetings, workshops, events, staff activities, and programme-related activities.
• Support travel and accommodation arrangements where required.
• Maintain an organised calendar for contracts, renewals, licences, subscriptions, and other operational obligations.
• Identify operational gaps and recommend practical improvements to management.
• Coordinate follow-ups with internal and external stakeholders to ensure agreed actions are completed on time.
• Support management with reports, presentations, documentation, and other operational requirements.
• Maintain organised records of routine organisational expenses and supporting documentation.
• Track approved expenses and assist with monitoring expenditure against agreed budgets.
• Review expense claims and payment requests for completeness and appropriate supporting documentation.
• Maintain records of invoices, receipts, payment requests, and other financial documents.
• Assist with basic reconciliation and follow-up on outstanding financial documentation.
• Support preparation of simple expenditure summaries and management reports.
• Support procurement and payment processes in accordance with approved procedures.
• Maintain appropriate confidentiality and controls around financial information.
• Provide HR and operational support to the organisation's programmes and projects.
• Support the onboarding and administration of project staff, consultants, volunteers, and other temporary personnel.
• Assist with logistics for community activities, workshops, campaigns, meetings, and other programme events.
• Maintain appropriate documentation relating to programme personnel and operational activities.
• Support management with information and documentation required for grant or donor-related processes where applicable.
• Contribute to the development of systems that enable the organisation to scale effectively across locations.

Qualifications

• Bachelor's degree or HND in Human Resources, Business Administration, Management, Accounting, Finance, Social Sciences, or a related discipline.
• 3-5 years of relevant professional experience in HR, people operations, administration, operations, or a similar generalist role.
• Experience working in an NGO, nonprofit, development organisation, social enterprise, or growing organisation is an advantage.
• Demonstrable experience managing HR and operational processes with a reasonable level of independence.
• Basic accounting or finance administration experience is required.
• Professional HR or accounting certification is an advantage but not mandatory.