HR Officer

Ramco Group

Mr Rambhai came to Kenya in the early 1940s from the Gujarat region of India. He started a small hardware store in downtown Nairobi in 1948 and that was the humble beginnings of what is now the Ramco Group. His 3 sons, Kirit, Mahendra and Chandrakant joined the family business after their studies and based on these strong family ties, the group built a solid...

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HR Officer

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience 2 years
• Location Nairobi
• Job Field Human Resources / HR

Job Summary

• The HR Manager will be responsible for managing day-to-day HR operations, including recruitment, employee relations, performance management, training, compliance and industrial relations. The role holder will ensure that the organization operates with a productive and engaged workforce while maintaining compliance with labour laws and company policies.

Key Responsibilities

• Industrial Relations & Employee Relations

• Serve as the primary contact for employee grievances, ensuring timely resolution in line with company policies and labor laws.

• Handle disciplinary actions, including issuing warnings, conducting investigations, and organizing disciplinary hearings.

• Ensure compliance with labor laws, handling disputes, mediations, and workplace conflict resolutions.

• Track and analyze trends in grievances, disputes, and disciplinary cases, providing recommendations for process improvements.

• Develop and implement employee engagement initiatives to foster a positive work culture.

• Recruitment & Talent Acquisition

• Manage end-to-end recruitment processes for production and administrative staff, ensuring alignment with workforce needs.

• Conduct screening, interviewing, and onboarding of new hires, ensuring compliance with hiring policies.

• Maintain manpower planning and workforce forecasting to support operations.

• Performance Management

• Support the performance appraisal process, ensuring timely completion of evaluations.

• Work with managers to implement Performance Improvement Plans (PIPs) for underperforming employees.

• Analyze productivity data and recommend HR interventions to improve employee performance.

• Training & Development

• Identify training needs and coordinate learning & development programs for employees at different levels.

• Ensure health and safety training is conducted regularly, in line with industry regulations.

• Track employee participation in training programs and measure training effectiveness.

• Compliance & HR Policies

• Ensure HR practices comply with local labor laws, health & safety regulations, and company policies.

• Maintain accurate employee records, including contracts, attendance, leave, and payroll documentation.

• Prepare for and participate in labor audits, NSSF, SHIF, and regulatory inspections.

• Compensation & Benefits Administration

• Assist in payroll processing by ensuring accurate employee data, attendance tracking, and overtime calculations.

• Manage leave administration, ensuring compliance with company policies.

• Address employee concerns related to payroll, benefits, and entitlements.

• Workplace Health & Safety Support

• Work closely with the Health & Safety team to ensure compliance with workplace safety regulations.

• Ensure implementation of occupational health policies and accident prevention measures.

• Support incident investigations and recommend corrective actions.

• Qualifications & Experience

• Education: Bachelors degree in Human Resources, Industrial Relations, Business Administration, or related field.

• Experience: Minimum 2 years of HR experience in a manufacturing environment.

• Strong understanding of labor laws.

• Experience handling grievances, disciplinary cases, and workforce compliance.

• Knowledge of payroll processes, training programs, and workplace safety regulations.

• Proficiency in HRIS, Microsoft Office, and employee management systems.

• Skills & Competencies

• Strong problem-solving and conflict resolution skills.

• Excellent communication and negotiation skills for handling unions and employee relations.

• Ability to work in a fast-paced manufacturing environment.

• Attention to detail in HR documentation and compliance matters.

• Good understanding of health & safety regulations in industrial settings.

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