About this role
· Keep the office clean, secure, maintained and adequately supplied; coordinate utilities, repairs and equipment servicing.
· Manage correspondence, official documents, filing systems, meeting arrangements, appointments and executive calendars.
· Coordinate vendors, landlords and service providers; track service quality, invoices and outstanding actions.
· Procure office supplies within approved budgets and approval limits; maintain purchasing and expense records.
· Coordinate business travel, logistics and administrative support across departments; maintain office asset and inventory records.
AREA
INDICATOR
MEASUREMENT
Human resources
Recruitment and onboarding
Time to fill approved vacancies; completion of onboarding and probation reviews.
Human resources
Employee records and payroll
Accuracy and timeliness of employee records, payroll inputs and statutory documentation.
Human resources
Staff relations and retention
Staff turnover and engagement feedback; timely, documented resolution of employee issues.
Human resources
Policies and development
Completion of policy updates, compliance actions, appraisals and agreed training activities.
Administration
Office readiness
Availability of utilities, supplies and equipment; timely resolution of maintenance issues.
Administration
Costs and procurement
Spending against approved budgets; complete purchase records and timely supply replenishment.
Administration
Support and coordination
Timely correspondence, meeting support, vendor follow-up and management reporting.
Administration
Records and assets
Accurate filing, retrievable documents and up-to-date asset and inventory registers.
Requirements
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· Bachelor’s degree in Human Resource Management,
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Business Administration or a related field.
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· At least four years of proven experience in a
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combined HR and administration role.
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· Strong working knowledge of Ghanaian labour
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requirements, HR practices and payroll coordination.
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· Proficiency in Microsoft Word, Excel, Outlook
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and HR software or employee record systems.
Skills and personal attributes
· Clear written and verbal communication, strong interpersonal skills and sound judgement when handling staff matters.
· Excellent organisation, attention to detail and the ability to prioritise competing deadlines independently.
· Integrity, discretion and consistent protection of employee and business information.
· A practical approach to problem-solving, cost control and dependable administrative support.