HR Generalist

Established in 1996 and rebranded to Scout in 2024, we built our foundation on planning meetings for numerous organizations within the life sciences sector (Scout Meetings). In response to emerging industry needs, we expanded our services to include Scout Clinical, one of the top providers of clinical trial patient reimbursements and travel.

Scout is recognized as a leader in our field for innovation in service, attention to detail, our stellar team members, and making the complex easier. If this interests you, we’d love to have you join our rapidly growing team!

Position Summary:

We are looking to hire an eager, and skilled HR Generalist to join our team in our North Dallas office. The HR Generalist supports the day-to-day HR functions of the company across a global and multi-state workforce, including maintaining employee files, supporting onboarding, generating HR documentation, managing compliance processes, and responding to employee questions. This role administers employee leaves of absence, ADA accommodations, and workers’ compensation claims in compliance with federal and state requirements. This role also serves as backup payroll support, assisting with payroll processing and review to ensure accuracy and continuity, and supports recruiting efforts in partnership with the Talent Acquisition team and hiring managers.

Responsibilities of this position include but are not limited to:

Human Resources:

• Support the onboarding process and meetings, educating new hires on company values, policies, and procedures, and maintain onboarding materials, tools, and documentation

• Support employee engagement and retention initiatives, including during an employee’s first 90 days

• Maintain physical and digital files for employee documents, benefits, etc.

• Process and track checklists for new hires, salary and status changes, and terminations

• Perform and track remote I-9 and E-Verify process, TrustID (UK & Ireland), and visa renewals as needed

• Generate internal documents such as offer letters, salary/title changes, termination letters, etc.

• Support various annual processes, ensuring all items are completed (examples: open enrollment, performance and salary reviews, etc.)

• Create specialized reports utilizing ADP Workforce Now

• Reconcile and process monthly invoices

• Suggest process improvements and opportunities for automation Leave, Accommodations & Workers’ Compensation:

• Administer FMLA and state leaves of absence across multiple states, including determining eligibility, issuing required notices, tracking medical certifications and recertifications, and monitoring leave usage and return-to-work dates

• Coordinate leave with short-term disability, state paid leave programs, PTO, and benefits, partnering with payroll to ensure accurate pay and deductions during leave

• Manage the ADA accommodation process, including receiving requests, gathering medical documentation, facilitating the interactive process with employees and managers, and documenting accommodation decisions

• Coordinate workers’ compensation claims, including timely reporting of injuries to the carrier, communicating with adjusters, tracking claim status, and supporting return-to-work and light-duty arrangements

• Maintain confidential leave, medical, and claim records separately from personnel files in accordance with federal and state requirements

• Serve as a point of contact for employees and managers on leave, accommodation, and workers’ compensation questions, escalating complex matters to the Director, Human Resources

• Monitor changes in multi-state leave and employment laws and recommend updates to policies and procedures Talent Acquisition Support:

• Support recruiting in partnership with the Talent Acquisition Lead, including posting jobs in the ATS and providing coverage during periods of high requisition volume or team absences

• Review applications against hiring criteria, conduct phone screens, and advance qualified candidates to hiring managers

• Partner with hiring managers on position requirements, interview scheduling, and hiring timelines

• Coordinate pre-employment requirements, including background and reference checks, escalating issues when appropriate

• Maintain accurate candidate records, recruiting communications, and related documentation in the ATS

• Assist with maintaining and updating job descriptions

• Promote a consistent, inclusive, and positive candidate experience Payroll Support & Review:

• Serve as backup for timely and accurate processing of semi-monthly payroll and special payrolls as needed, ensuring continuity during absences, peak periods, and deadlines

• Review payrolls for accuracy, ensuring all items, including timesheets, changes to compensation and deductions, bonuses, and commissions, are included

• Support coordination with EOR vendors to process and manage international payroll as needed

• Serve as a backup point of contact for employee questions related to payroll and the PTO system

• Complete all required initial and ongoing training within a reasonable or provided timeframe

The ideal candidate will have the following experience, skills, and knowledge: 

• Bachelor’s degree or equivalent experience
• HR certification (PHR, SHRM-CP) a plus
• 4+ years’ relevant experience in Human Resources
• 2+ years’ relevant experience processing or reviewing payroll
• 2+ years’ experience supporting recruiting activities, including use of an applicant tracking system
• 2+ years’ experience administering FMLA and state leaves, ADA accommodations, and workers’ compensation claims in a multi-state environment
• 2+ years’ experience in HRIS | HCM (experience in ADP Workforce Now a plus)
• Working knowledge of recruiting best practices, multi-state employment laws, and HR compliance
• Experience supporting onboarding, HR operations, or employee engagement initiatives
• Experience supporting process improvements or HR technology implementations in a growing or changing organization preferred
• Strong analytical skills and basic understanding of accounting principles
• Ability to handle highly confidential information with the utmost care and discretion
• Organized, detail-oriented, sensitive to deadlines, flexible with changing priorities
• Ability to evaluate candidate qualifications, exercise sound judgment, and communicate recommendations clearly
• Professional, approachable, and collaborative, fostering positive relationships with colleagues, candidates, and hiring managers
• Excellent verbal and written communication skills
• Proficiency with Microsoft Office and collaboration tools, including Outlook, Excel, Word, and Microsoft Teams Scout offers a competitive compensation and benefits package that includes contributions to your HSA and 401k. Visit our website at www.scoutclinical.com or follow us on LinkedIn for other employment opportunities.

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