About this role
Department: Human Resources
Reports To: HR Manager
Position Summary:
The HR Generalist is responsible for performing a wide range of HR functions, with a strong emphasis on managing relationships with staffing agencies, recruiting operational and middle-level staff, and administering employee benefits. This role requires a well-rounded HR professional who can contribute to various aspects of the employee lifecycle and support the overall HR strategy.
Essential Duties and Responsibilities:
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Recruitment and Staffing:
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Manage the full recruitment lifecycle for operational and middle-level positions, including sourcing, screening, interviewing, and onboarding.
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Develop and maintain strong relationships with staffing agencies to source qualified candidates for temporary and permanent positions.
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Evaluate staffing agency performance and negotiate contracts to ensure cost-effectiveness and quality service.
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Conduct background checks and reference checks on potential hires.
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Coordinate and participate in job fairs and recruitment events.
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Staff Agency Management:
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Serve as the primary point of contact for staffing agencies, providing guidance and support as needed.
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Manage the onboarding and offboarding process for temporary staff, ensuring compliance with company policies and legal requirements.
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Track temporary staff hours and approve timesheets.
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Monitor and address performance issues with temporary staff.
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Benefits Administration:
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Administer compensation and benefits programs, ensuring they are competitive and aligned with market trends.
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Conduct salary benchmarking and participate in compensation surveys.
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Manage employee benefits enrollment and administration, including health insurance, retirement plans, and other employee perks.
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Performance Management:
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Administer employee benefits programs, including health insurance, retirement plans, life insurance, and other employee perks.
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Assist employees with benefits enrollment and questions.
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Process benefits-related paperwork and maintain accurate records.
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Coordinate with benefits providers to resolve issues and ensure timely processing of claims.
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Conduct open enrollment meetings and provide benefits education to employees.
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Employee Relations:
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Serve as a point of contact for employee relations issues, providing guidance and support to employees and managers.
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Investigate and resolve employee complaints and grievances.
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Promote a positive and inclusive work environment.
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HR Compliance:
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Ensure compliance with all applicable federal, state, and local labor laws and regulations.
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Maintain accurate employee records and HR documentation.
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Assist with HR audits to identify areas of non-compliance and implement corrective actions.
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Performance Management:
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Assist with the performance appraisal process, providing guidance and support to managers and employees.
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Track employee performance and identify areas for improvement.
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Assist with the development and implementation of performance improvement plans.
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Training and Development:
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Assist with the development and delivery of training programs to enhance employee skills and knowledge.
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Track employee training participation and maintain training records.
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HRIS Management:
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Maintain accurate employee data in the HRIS system.
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Generate reports from the HRIS system as needed.
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Assist with HRIS system upgrades and implementations.
Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or a related field required.
- Minimum of 5-7 years of progressive HR experience, with at least 1 year in a staffing agency management.
- Experience recruiting for operational and middle-level positions.
- Strong knowledge of HR principles, practices, and legal regulations.
- Experience administering employee benefits programs.
- Excellent communication, interpersonal, and organizational skills.
- Proficiency in HRIS systems and Microsoft Office Suite.
Skills:
- Recruiting
- Staffing Agency Management
- Benefits Administration
- Employee Relations
- HR Compliance
- Communication (written and verbal)
- Interpersonal Skills
- Organizational Skills
- Problem-Solving
- HRIS Proficiency