HR Generalist

Flexport is seeking an experienced HR Generalist based in Mumbai, India to own the full employee lifecycle and people programs across India and the Subcontinent. This role acts as the local face of the APAC People team, supporting ambitious growth with a robust people strategy. You will run recruiting end to end, manage onboarding through offboarding, and lead HR operations, compliance, and employee experience activities. The position emphasizes leveraging AI-powered tools to automate manual tasks, sharpen sourcing, and create more time for the human side of HR.

Responsibilities

• Own full-cycle recruiting for a range of roles across departments, including building search strategies, sourcing active and passive candidates, screening, interviewing, and guiding candidates through hiring and onboarding.
• Track sourcing data to focus efforts on channels with the highest ROI and partner with hiring managers to attract, assess, and close top talent.
• Drive proactive recruiting initiatives and help build the Flexport employer brand across the region.
• Communicate candidate pipelines, funnel metrics, and performance data clearly and regularly to internal stakeholders.
• Serve as the local representative of the APAC People team, enhancing the employee experience across the full lifecycle from onboarding to offboarding.
• Lead local HR operations including data management, employee support, reporting and analytics, process improvement, payroll support, and policy development.
• Maintain accurate HRIS data in Workday, run audits, and resolve employee tickets.
• Leverage AI-powered tools to automate repetitive HR tasks, source and screen candidates faster, and surface insights from people data.
• Act as the local expert on HR policy and ensure HR compliance across the region.
• Take on additional projects from the global and regional People leadership team as needed.

Requirements

• A BA/BS degree and 6+ years of experience, including full-cycle recruiting at a search firm or fast-growing company.
• A strong track record of processing a wide range of HR transactions and a solid understanding of HR best practices across the APAC region.
• Proven ability to build rapport with hiring managers and cross-functional partners at all levels.
• A creative approach to finding great people, with the ability to build candidate networks and channel connections.
• A drive for results, with end-to-end process ownership and motivation by data and metrics.
• Humility; no task is too big or too small.
• Excellent organizational skills and strong attention to detail.
• Hands-on experience with Workday (HCM, recruiting, or reporting) is strongly preferred.
• Comfort adopting AI-powered HR and recruiting tools, with curiosity about how AI can enhance people processes.