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HR Director

Crisp Recruit
Springfield, MA Posted Oct 28, 2026
Full-time

About this role

Are you an experienced HR professional ready to shape and lead a transformative HR function in a dynamic legal environment?

Do you thrive in creating and implementing structured HR policies that support organizational growth and employee engagement?

Are you prepared to be a strategic partner to firm leadership, guiding critical HR initiatives and fostering a collaborative workplace culture?

Are you excited by the opportunity to build and evolve HR and office management structures from the ground up?

What you’ll do

  • HR Leadership & Employee Relations: Serve as the firm's primary HR resource, addressing sensitive employee matters, advising leadership, and ensuring consistent, professional handling of personnel issues.

  • Performance Management & Documentation: Develop and recommend progressive discipline procedures, performance improvement processes, and consistent documentation practices, implementing approved changes to support fair and effective employee management.

  • HR Policies & Compliance: Assess existing HR practices, recommend and develop policies, procedures, and an employee handbook for leadership approval, and implement approved changes while maintaining awareness of applicable employment laws and compliance requirements.

  • Office Management: Personally coordinate and manage traditional office operations, including supplies, equipment, utilities, employee events, and other day-to-day administrative needs, while helping establish efficient processes as the firm grows.

  • Onboarding & Employee Lifecycle: Coordinate employee onboarding, hiring and termination processes, and other HR activities throughout the employee lifecycle.

  • Payroll, Benefits & Compensation Support: Oversee existing ADP payroll and benefits administration while supporting leadership with compensation-related processes, reporting, and potential attorney compensation models.

  • Change Management: Introduce practical HR structures, improve existing workflows, and build leadership and employee support for organizational changes.

  • Leadership Collaboration: Partner with the COO, Practice Manager, and department leaders to provide HR guidance, clarify responsibilities, and support consistent employee management.

  • Strategic HR Development: Identify opportunities to strengthen HR systems, support employee retention, and contribute to the firm's continued growth while preserving its established culture.

  • What We're Looking For

  • HR Experience: Substantial hands-on HR experience, preferably in professional services or service-oriented environments, with demonstrated ability to independently manage employee relations, performance issues, and HR operations.

  • Compliance Knowledge: Strong knowledge of employment laws, HR compliance requirements, and appropriate employee documentation practices.

  • Policy Development: Experience developing HR policies, progressive discipline procedures, performance management processes, and employee handbooks.

  • Employee Relations: Demonstrated ability to handle sensitive employee matters, provide sound HR guidance, and maintain professionalism and confidentiality.

  • Change Management: Proven experience implementing organizational changes, establishing structured HR processes, and gaining leadership support.

  • Leadership Communication: Ability to confidently advise senior leadership, navigate challenging conversations, and maintain appropriate HR boundaries.

  • Operational Management: Willingness and ability to manage day-to-day HR administration and traditional office management responsibilities alongside strategic initiatives.

Why you should work here:

  • Strategic Role: Be part of the management team with real input into the firm's strategic direction.
  • Culture of Growth: Join a strong, mission-driven culture that seeks to align structure with core values.
  • Leadership Access: Work directly with firm leadership and influence key organizational changes.
  • Opportunity to Build: Develop and lead an HR function that enhances employee engagement and client service.

Additional perks:

  • Generous benefits
  • Package: Access to the firm's established employee benefits program.
  • Performance-Based Recognition: Potential year-end bonuses based on firm performance, growth, and other applicable factors.
  • Compensation Growth: Opportunities for annual compensation reviews and performance-based increases.
  • Leadership Exposure: Work closely with firm leadership and contribute to meaningful organizational improvements.
  • Professional Growth: Opportunity to develop the HR function as the firm continues to grow.

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