About this role

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Full-Time

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Permanent

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People & Culture

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ACCOR

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NOVOTEL MADINAH, Madinah, Saudi Arabia

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ExternalReference__

REF123698Z

HR Coordinator (Saudi only)

Region

MEA SPAC

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Company Description

Novotel Madinah is a modern 4-star hotel located in the heart of the holy city of Madinah, offering a comfortable and convenient stay for both pilgrims and leisure travelers.

Strategically positioned just 120 meters (about a 2–5 minutes walk) from Al-Masjid an-Nabawi, the hotel provides easy access to one of Islam’s most significant landmarks, making it an ideal base for Umrah visitors and religious travelers.

Overall, Novotel Madinah combines modern comfort, strategic location, and family-friendly facilities, making it a popular choice for visitors seeking a peaceful and well-connected stay in Madinah.

Job Description

We are seeking a detail-oriented and collaborative HR Coordinator to join our team in Madinah, Saudi Arabia. In this role, you will serve as a vital support resource for our Human Resources department, working closely with HR leadership, department managers, and employees to ensure smooth HR operations and a positive employee experience. You will coordinate essential HR functions, maintain accurate employee records, support compliance initiatives, and provide exceptional service to all stakeholders. This position is ideal for an organized, empathetic professional who is passionate about supporting people and improving HR processes.

Coordinate and maintain employee personnel files, ensuring all records are complete, accurate, organized, and compliant with company policies and applicable regulations.
In-depth knowledge of Saudi Labor Law and extensive hands-on experience with all HR government portals (including Qiwa, Muqeem, GOSI, MHRSD, and Taqaat
Assist with HR compliance reporting, data reconciliation, and audit activities in collaboration with HR systems and payroll departments
Serve as a primary point of contact and liaison between employees, managers, HR leadership, and other departments regarding HR-related questions, concerns, and administrative matters
Support the communication and implementation of HR policies, procedures, and updates across the organization
Assist with monitoring HR-related deadlines, follow-ups, and required documentation to ensure timely and accurate completion
Coordinate employee onboarding and offboarding processes, including documentation preparation, system setup, and orientation support
Support benefits administration activities, including enrollment coordination, policy communication, and employee inquiries
Assist with recruitment coordination activities, including scheduling interviews, preparing offer letters, and maintaining candidate records
Prepare and distribute HR reports, employee communications, and policy documentation
Maintain confidentiality and discretion when handling sensitive employee information and personnel matters
Provide administrative support to the HR team on projects, audits, employee communications, and departmental initiatives as assigned
Identify recurring HR and administrative issues, escalate findings, and follow up on corrective actions with appropriate departments
Support the development and implementation of HR initiatives that promote employee engagement, inclusion, and organizational culture

Qualifications

Required Skills and Experience:
At least two years of relevant HR coordination, HR administration, or human resources experience
Proficiency with HR management systems and payroll software; experience with Dayforce or comparable platforms is preferred
Strong Excel skills, including formulas, lookups, and pivot tables
Exceptional attention to detail, organizational skills, and ability to manage multiple priorities and recurring deadlines
Strong written and verbal communication skills with the ability to interact professionally with employees at all levels
Demonstrated ability to handle confidential employee information with discretion and professionalism
Service-oriented mindset with a commitment to supporting employees and managers
Problem-solving abilities and conflict resolution skills
Proficiency in data entry and record management
Ability to work collaboratively with diverse teams and adapt to changing priorities
Knowledge of HR compliance, wage and hour requirements, and employment regulations (preferred)
Experience in a hotel or hospitality environment (preferred)
Education and Certifications:
High school diploma or equivalent required
Associate's degree or coursework in Human Resources, Business Administration, or a related field preferred
Equivalent relevant HR experience will be considered in lieu of formal education
Additional Qualifications:
Fluency in English; additional languages are a plus
Ability to work in a fast-paced, dynamic environment
Commitment to maintaining professional boundaries and ethical standards
Willingness to learn new systems and processes
Flexible approach to work and openness to supporting evolving organizational needs
Additional Information
At Novotel Madinah, part of the global Accor family, we believe our people are at the heart of everything we do. As a Heartist, you will be part of a dynamic team committed to delivering exceptional hospitality experiences in one of the world’s most meaningful destinations.

What We Offer

Career Growth & Development
Global Opportunities
Competitive Benefits
Recognition Culture
Work-Life Balance

Our Culture

Heartist Spirit
Teamwork & Respect
Guest Passion
Diversity & Inclusion
Excellence in Hospitality

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Discover a world where life pulses with passion

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful im