HR Business Partner

Satellite Office

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Human Resources

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Jollibee Tower, Ortigas Center, Pasig City

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Hybrid

FUNCTIONAL OVERVIEW:

Employee Relations

Represents company on Labor related cases

Serves termination notices

Facilitate exit procedure for resigned and terminated employee

Processes employee separation documentation

Processes and routes clearance

Prepares last pay request

Conducts exit interview and submit summary of exit interview

Releases exit documentation

Last pay

Prepares Release Waiver & Quit Claim

Prepares Certificate of Employment

Coordinates with HR-Timekeeping & Payroll for Certificate of

Contribution (SSS, Pag-ibig & PhilHealth)

2316

Counseling, grievance and discipline for all staff

Conducts investigation on complaints and grievances

Facilitates the resolution of any employee relations problems

Counsel employee regarding work, family or personal problems

Handles grievances of the employees, in a sensible manner

Prepares and issues disciplinary action memorandum

Account Management

Conducts regular site visits for off-site accounts

Brings pay slips, documents, etc. to offsite accounts

Takes note on offsite concerns and discusses concerns to HR

Head for immediate action

Conducts Focus Group Discussions, as needed

Participates in meetings that involve a range of issues as needed and/or assigned (e.g.personnel actions, regulatory requirements, actions involving outside agencies, interdepartmental needs, collective bargaining, etc.)

Performance Management

Ensure timely communication / execution / completion of the Performance Management Process

Distribution of performance evaluation forms

Records performance evaluation results

Computes performance ratings

Maintains performance evaluation tracking system

Tracks and monitors performance evaluation

Prepares employment documentation

Regularization

Personnel Action Memo (PAM)

Compensation and

Benefits

• Administration

• Administers both government-mandated and company-initiated benefits which includes government and company loans

• Ensures that all benefits administered are consistent to the employees’ corresponding status and level

• Maintains a record of all employee movement such as promotion, regularization, and merit increase / salary adjustments

• Handles HR Information System and 201 files

• Employee Engagement

• Works with rest of HR team on company events

• Conducts new hire orientation

• Records and Reports Management

• Prepares monthly and yearend reports on terminations, transfers, promotions, disciplinary action and other information required

• Prepare reports on complaints, counseling, grievances, surveys and other ad hoc tasks

• Others

• Performs miscellaneous clerical functions and special projects as assigned

• Performs general office support functions and assists personnel as necessary

• In the absence of HR Head, handles issues and inquiries and supply authorized information to employees related to Employee relations

• Other duties as assigned

• PERSONAL SKILLS & QUALITIES

• Flawless integrity, with orientation towards compliance and people management

• Excellent English communication skills, both written and verbal

• Strong business acumen, with an entrepreneurial mindset

• Excellent time management skills with a strong sense of urgency

• High energy, team orientated

• Excellent management / organizational skills

• Precise, accurate, attention to detail a must

• High learning aptitude with the ability to work unsupervised

• Confident to practice responsible transparency at all times

• Must demonstrate initiative and a ‘can do’ attitude – solutions-oriented and results

• Focused

• QUALIFICATIONS & EXPERIENCE

• Minimum of 8 years’ experience in Human Resources operations

• Extensive experience in PH labor laws

• Experience in the outsourcing / offshore staff solutions industries

• Must have an entrepreneurial mindset – accountable for recommendations and decisions, and a good understanding of commercial approaches

• Strong preference towards documentation and experience in document management is required

• Degree qualified, preferably Psychology or Behavioral Sciences related

• Willing to work in Ortigas

• Willing to work on a night-shift, from 10:00PM-7:00AM

• Willing to work on a hybrid setup (3 days onsite, 2 days work from home)

• Role type

• Human Resources

• Role

• HR Business Partner

Location

Jollibee Tower, Ortigas Center, Pasig City

Remote status

Hybrid

Work Schedule

Schedule: Shifting (day, mid, or night shift depending on business needs)

Shifting Schedule?

Yes

Shifts with Daylight Savings?

No

Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.

At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.

Why You'll Love Working Here:

🌟 You’re Valued.

You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.

🚀 You’ll Grow.

From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.

🎉 You’ll Belong.

We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.

🏢 You’ll Work in Style.

Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.

💼 You’ll Work with Global Brands.

We match you with top international clients where you’ll work directly with their teams and make a real impact.

Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.

Human Resources

·

Jollibee Tower, Ortigas Center, Pasig City

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Hybrid

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