About this role
About the Role The HR Business Partner provides HR generalist support to a large population of hourly employees and business leaders, applying expertise in leadership development, employee experience, and operational excellence. You will partner with leaders to deliver HR initiatives focused on talent management, employee engagement, and internal customer service, and may lead a team of entry-level HR professionals and own projects to enhance the employee experience. This role balances strategic and tactical work, leveraging data-driven insights to drive business impact. What You'll Do
- Improve site effectiveness by identifying systemic patterns, addressing root causes, and ensuring consistent, fair application of policies while maintaining compliance with evolving regulations.
- Use data analytics to identify emerging trends, predict future challenges, and implement proactive solutions at the site level; turn insights into practical initiatives that drive measurable improvements in employee experience and business performance.
- Execute and monitor employee engagement strategies and recognition programs; maintain meaningful floor presence to gather insights, identify early signs of disengagement, and partner with leaders to drive targeted improvements.
- Coach Business Leaders on effective people management practices, including performance feedback, team development, and complex employee relations matters; support leaders in building inclusive, high-performing teams.
- Partner with leaders to ensure equitable talent practices across selection, development, and advancement decisions; champion initiatives that create an inclusive environment where all employees can thrive.
- Drive adoption of HR technology solutions, AI, and self-service tools, ensuring effective utilization while maintaining focus on high-touch service delivery in critical moments; identify opportunities to enhance user experience and process efficiency. What We're Looking For
- Bachelor's degree or 2+ years of Amazon (blue badge/FTE) experience
- 2+ years of human resources experience or equivalent experiences (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing)
- Experience supporting or leading employee-focused processes including onboarding, benefits, investigations, training or talent management
- Preferred: Master's degree, or MBA
- Experience supporting operational environments (manufacturing, distribution, or similar)
- Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and end-user experience
- Demonstrated ability to build effective partnerships with business leaders
- Experience handling employee relations matters and conducting workplace investigations
- Strong coaching and influencing skills with ability to guide leaders through complex situations
- Experience supporting employee engagement and development initiatives with measurable impacts on employee retention or satisfaction Nice to Have
- Master's degree, or MBA
- Experience supporting operational environments (manufacturing, distribution, or similar)
- Ability to train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and enhancing end-user experience
- Demonstrated ability to build effective partnerships with business leaders
- Experience handling employee relations matters and conducting workplace investigations
- Strong coaching and influencing skills with ability to guide leaders through complex situations
- Experience supporting employee engagement and development initiatives with measurable impacts on employee retention or satisfaction Compensation & Benefits
- Not specified in the posting