HR Assistant

HR Assistant

The HR Assistant provides administrative and operational support across HR programs and processes, helping to ensure a positive employee experience and efficient HR service delivery. This role supports employee lifecycle activities, maintains employee records and HR documentation, assists with compliance and reporting activities, and serves as a key resource for employee inquiries.

Employee Lifecycle Administration

• Manage employee onboarding activities, including new hire benefit elections and Form I-9 completion; support benefits orientation as needed
• Coordinate employee offboarding activities in partnership with IT, Legal, Payroll, Benefits, and HR Business Partners
• Manage internal transfer processes and associated administrative tasks
• Support the exit interview process, conduct exit interviews, and consolidate feedback and data
• Coordinate employee headshot processes and updates within the HRIS
• Process unemployment claims and respond to related inquiries

Employee Records & Documentation Management

• Maintain accurate and up-to-date employee records, including personal information, employment documentation, promotions, transfers, and terminations
• Ensure compliance with data privacy, record retention, and confidentiality requirements
• Manage electronic and physical filing systems
• Maintain employee personnel files and Documents of Record
• Organize and maintain HR-related documentation, forms, templates, and reference materials
• Oversee outsourced employment verification process; prepare verification and authorization letters
• Manage Form I-9 reverifications and updates
• Partner with Legal to coordinate and fulfill requests for employee records and documentation, including subpoenas and former employee file requests

Employee Support & HR Services

• Serve as a point of contact for employee HR-related inquiries and provide timely assistance
• Responsible for HR Operations mailbox, triaging questions and responding to inquiries
• Coordinate company recognition and acknowledgement of employee life events, including sympathy flowers and newborn gifts

Compliance, Reporting & Policy Administration

• Support employee education and awareness of HR policies and procedures
• Participate in HR audits and support implementation of audit recommendations
• Support ACA reporting and compliance activities
• Maintain labor law postings, including onsite and electronic notices
• Audit and maintain employee job descriptions
• Assist with development, maintenance, and administration of HR policies and procedures
• Manage the Employee Handbook, including content updates, posting, and compliance reviews

HR Operations & Administrative Support

• Update and maintain ARC content for HR Operations, Benefits, and Leave programs
• Support HR communications, including coordination with Corporate Communications, intranet postings, and employee communications
• Facilitate and track purchase orders, contracts, and statements of work for the Benefits and HRIS teams
• Manage the HR FedEx account and coordinate mailing requests
• Provide project support for Benefits and Leave programs as needed
• Serve as back-up support for Benefits and Leave functions

Continuous Improvement

• Identify opportunities to improve HR processes and operational efficiency
• Participate in projects focused on enhancing HR services, processes, and employee experience

Qualifications

• Bachelor's degree in HR, Business Administration, or a related field

• 0-3 years of experience in HR Operations, Human Resources, or a related role

• Knowledge of HR laws, regulations, and HR best practices

• Excellent communication skills

• Ability to handle sensitive and confidential information with discretion

• Ability to effectively prioritize and manage multiple responsibilities

• Proficiency with HRIS systems and Microsoft Office

• Pay range is $25-30/hr depending on experience

• The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity, and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.