HR Assistant - Performance Officer

HR Assistant - Performance Officer

Role Summary

• The HR Assistant – Performance Management supports the implementation and administration of the organization's performance management processes.
• The role is responsible for coordinating performance review cycles, maintaining performance records, tracking Key Performance Indicators (KPIs), supporting goal-setting initiatives, and providing accurate performance data and reports to facilitate employee development and organizational effectiveness.
• The incumbent will work closely with employees, line managers, and the HR team to ensure a fair, transparent, and efficient performance management system.

Key Responsibilities

Performance Management Administration:

• Support the planning, coordination, and execution of the organization's performance management cycle.
• Ensure timely distribution, completion, and collection of performance appraisal forms and documentation.
• Maintain and update employee performance records in HR systems and databases.

KPI Tracking and Monitoring:

• Assist in tracking departmental and individual performance goals and KPIs.
• Monitor performance review timelines and follow up with employees and managers to ensure compliance.
• Support the alignment of individual objectives with departmental and organizational goals.

Data Management and Reporting:

• Compile, verify, and maintain performance-related data and records.
• Generate periodic reports and performance dashboards for HR and management review.
• Analyze performance data and provide insights on trends, completion rates, and areas requiring attention.

Employee and Manager Support:

• Provide administrative support and guidance to employees and managers on performance management processes, tools, and timelines.
• Respond to inquiries related to performance reviews, appraisal forms, and performance documentation.
• Assist in communicating performance management policies and procedures across the organization.

Performance Improvement Support:

• Assist in monitoring Performance Improvement Plans (PIPs) and follow up on agreed action items.
• Track employee development actions arising from performance reviews.
• Support HR Business Partners and managers in documenting performance-related interventions and outcomes.

Process Improvement and Compliance:

• Identify opportunities to improve performance management processes and administrative efficiency.
• Ensure performance management activities comply with company policies and applicable labor regulations.
• Maintain confidentiality and integrity of employee performance information.

Requirements

Education

• Bachelor's Degree in Human Resources Management, Business Administration, Psychology, Industrial Relations, or a related field.

Experience

• 1–3 years of experience in Human Resources, Performance Management, Talent Management, or HR Administration.

• Experience supporting employee performance review processes is an added advantage.

• Deadline: Not specified