HR Assistant – Mandarin Chinese Preferred

Intellipro is seeking an HR Assistant (Mandarin Chinese preferred) to support HR operations in Cary, NC. This is a full-time, hybrid role.

Job Responsibilities:

1. Recruitment support

• Post job ads on job boards and social media platforms

• Screen resumes and job applications

• Assist with background and reference checks

• Help prepare job offer letters

• Support recruitment events, such as job fairs and career expos

2. Onboarding

• Ensure the preboarding process goes smoothly

• Conduct new employee orientation sessions

• Take care of new hire paperwork and logistics, such as setting up designated workstations, computer logins, email addresses, etc.

• Schedule meetings to discuss company policies and provide the employee handbook

• Serve as the primary point of contact for new employee inquiries

3. Record-keeping

• Maintain accurate and up-to-date employee records, including personal details, employment contracts, performance evaluations, and benefits documentation

• Collect and organize employment and tax information

• Assist with exit interviews and finalize termination documentation

4. Benefits administration

• Manage compensation and benefits documentation

• Process payroll tasks, including employee sick leave and PTO

• Resolve payroll errors and respond to related inquiries

• Assist with payroll and benefits reconciliations, audits, and payment approvals

5. Compliance

• Work with line managers and employees to process compliance service requests

• Maintain accurate compliance records and tracking tools

• Undertake administrative duties necessary to fulfill compliance tasks

• Escalate complex issues to Compliance Specialists when needed

6. Performance management

• Support in preparing and managing performance improvement plans, reassignments, suspensions, resignations, retirements, and employee exits

• Send separation notices to employees who are due for mandatory retirement

• Provide departing employees with necessary documentation and process final or severance payments

• Act as the point of contact for post-separation queries

7. Employee relations

• Handle employee grievances and complaints

• Collect and process incident reports from various business units

• Collaborate with the legal department to prepare Notices to Explain and ensure delivery

• Arrange an administrative hearing and document the minutes of the meeting

• Prepare and deliver notices of decisions and maintain company offense records

Requirements

• Mandarin/Chinese strongly preferred; excellent written and verbal communication skills

• 1 year of proven recruiting or HR internship/work experience

• Strong knowledge of labor laws and hiring regulations

• Familiar with an ATS (Workable, LinkedIn Recruiter)

• Proficient with Microsoft Office or Google Suite; Notion and Slack a plus

What We Offer

• Full-time employment, hybrid (Cary, NC, USA)

• USD $55,000 – $60,000 per year, negotiable

• Visa sponsorship available