HR and Facilities Lead

Our mission

We're making Africa the first cashless continent.

In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.

We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.

Our goal is to make Africa the first cashless continent and that's where you come in...

How you'll help us achieve it

We are looking for an HR and Facilities Lead to drive our People agenda in Burkina Faso, combining deep knowledge of local labor law and HR compliance with the ability to shape and implement effective HR policies and practices. You will lead the HR and Facilities functions, develop your team, and partner with business leaders to translate Wave’s People strategy into impactful initiatives that support our people and business objectives.

In this role, you'll;

• Plan and create strategies to ensure the achievement of the HR objectives.
• Provide expert professional advice to senior management in all areas of HR, including payroll, learning and development, employment law, HR policy, best practice, and workforce development.
• Develop effective employment policies in consultation with senior managers, executives, trade unions, staff, and partners.
• Provide professional leadership, support, and development to HR staff to increase knowledge, share best practices, and ensure professional standards are met.
• Ongoing review and improvement of the company’s employee programs, staff benefits, and packages.
• Be accountable for company compliance with current regulations, professional standards, policies and procedures, and legislation.
• Oversee the development and implementation of succession planning.
• Implement a continuous improvement agenda that focuses on engagement and welfare activities, maximizing productivity, devolving HR responsibilities to line managers, and building leadership capability.
• Ensure the organizational structure uses development principles most appropriate to support future growth.
• Design and lead the performance review program that supports continuous development for all employees.
• Ensure the efficient management of annual HR budgets.
• Form a strong organizational culture so that the company values are displayed.
• Promote inspirational leadership by demonstrating the company’s values.
• Effectively communicate any initiatives and programs that encourage the delivery of the company’s values.
• Champion a high-performance culture with a focus on successful outcomes.
• Create and oversee the plan for diversity, equality, and inclusion that aligns with company values, business strategy, and commitments.
• Oversee the creation of training and development plans for all employees and ensure they operate at a consistently high standard.
• Ensure employee training requirements are well managed and monitored.
• Coach, mentor and support senior colleagues to identify strengths and development needs.
• Form strong relationships with Senior Managers, Executives, and Trade Union representatives to ensure that the team perspective is fully represented in decision-making.
• Provide management and strong leadership of the HR business unit functions and staff, including advice and direction on work priorities, budget and staff resources, strategic and policy issues, and organization and staff management issues.
• Manage all staff record maintenance, including salary and benefits such as insurance, staff transactions such as hires, promotions, transfers, performance reviews, and terminations.

Key details

• Location: You'll work from our office in Ouagadougou.
• Work authorization in Burkina Faso.
• Our salaries are competitive and calculated using a transparent formula.
• We pay generous health care insurance premium costs for yourself and your dependents.
• We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized childcare when you return to work.
• We help you live your fullest life now- we subsidize gym memberships and fitness classes.
• Airtime reimbursement.
• Free food and a beautiful office space.

Requirements

• 5+ years experience in a similar role, ideally at an international company.

• Master's degree or professional training in business administration, HR, or any other related field.

• Knowledge of HRIS systems and should be open to learning how to use our HR systems at Wave.

• Experience using Google Suite (doc, Sheets) or Microsoft Office.

• Strong organizational and time management skills and ability to prioritize.

• You might be a good fit if you

• Demonstrate tenacity and a willingness to go the distance to get something done.

• Can function autonomously with minimal guidance.

• Possess strong collaboration, communication, negotiation, and interpersonal skills.

• Display strong work ethics and respect internal policies.

• Are a good people manager and help team members grow.

• Have managed successful teams to achieve ambitious goals.

• Are comfortable defaulting to over-communication and overreaching when it comes to coordination.

• Adjust quickly to changing priorities and conditions and cope effectively with complexity and change.

• Are analytical in your approach to problems.

• Have developed processes with minimal guidance and have implemented them.

• Are solution-driven and detail-oriented with strong task follow-through.

• Can understand and follow established priorities.

• Are flexible to work irregular hours.

• Our team

• We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.

• We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.

• We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.

• We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.

• We are on Y Combinator's top companies by revenue.