About this role
What you will do:
- Use customer and employee feedback, alongside operational data and insights, to inform improvements to the HR experience, quality, and outcomes.
- Align initiatives with departmental strategic objectives and provide expert judgement on risk, compliance, and scalability.
- Scope and deliver as the Directly Responsible Individual (DRI) multi-phase initiatives across process redesign, tooling, and change management from planning, prototype, launch and optimization.
What is required:
- Extensive hands-on experience of using low-code workflow tools (Zapier, Make, Retool, n8n or similar) to orchestrate cross‑system flows and stitch agents into a broader process landscape and role-based access controls.
- Comfortable working with light scripting (e.g. Python, TypeScript, JavaScript) to build custom agents, API integrations, webhooks or message queues and glue services.
- Excellent communication, influencing, conflict management, and negotiation skills, with the ability to lead complex conversations independently and constructively.
Actions to take: If this fits your skillset, review the requirements carefully Tag/send to someone qualified.
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